Avis (705)

Note globale
4,3
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 8 % des avis sont des avis à 1 étoiles
30 juin 2017

great app! centralizes our support needs all in one place

Baby Bababa
États-Unis
Presque 2 ans d’utilisation de l’application
10 novembre 2022

Been using it for almost 2 weeks now and it's an absolute game-changer. Even if you're just a one-person support team, it can give you multiple wings and save you so much time! Not to mention, they have excellent support as well that's prompt to reply.

Peel Away
États-Unis
Presque 2 ans d’utilisation de l’application
2 août 2019

Gorgias is an incredibly powerful tool for customer service. I can accomplish in 1 hr what would otherwise take 5 or more. A little bit of a learning curve to get it set up properly but very much worth the effort. Take some time to perfect the macros and automation rules - it will pay off. They also have great support.

Peak Yogurt
États-Unis
Presque 2 ans d’utilisation de l’application
9 juin 2020

Amazing APP, Impecible support. Live chat is always available to help guide you. They have a great onboarding process to help get all of your channels up and running. Plus they are always posting new blogs, guides, and webinars to help further your knowledge and improve efficiency and quality.

Brio Coolers
États-Unis
Presque 2 ans d’utilisation de l’application
25 août 2017

What a fantastically useful app!

Seamlessly, and cleverly, integrating, FB messages, email, Shopify and a ton of other platforms, Gorgias is a brilliant app that guides workflow and puts everything in one place.

I'm using Gorgias as a way for my team to communicate and as a customer support tool. But when you consider the possibilities when coupled with Zapier and HTTP integrations, this could be customized to fit the most complex of businesses.

Amazing support too. Worth every penny.

Proud Parent Tees
Royaume-Uni
Presque 2 ans d’utilisation de l’application
2 avril 2020

We've used Gorgias for almost two years now and we absolutely love it. The seamless integrations with Shopify and Recharge make solving problems a breeze. This is a must-have app!

Fresh Clean Tees
États-Unis
Presque 2 ans d’utilisation de l’application
22 septembre 2021

The easiest way to have all the interactions with our customers from different platforms in one place, easy to use, very friendly app and the best part is that you can keep track of the communication with them efficiently and fast

Wunderkeks
États-Unis
Presque 2 ans d’utilisation de l’application
5 janvier 2022

Great app to manage our emails and they offer reasonable rates. Plus, the customer service is excellent!

Silver Phantom Jewelry
États-Unis
Presque 2 ans d’utilisation de l’application
10 avril 2023

We migrated from ZenDesk to Gorgias and could not be happier. The app is fantastic and support has been prompt and helpful. Keep up the good work!

Blue Kazoo
États-Unis
Presque 2 ans d’utilisation de l’application
Gorgias Inc. a répondu 11 avril 2023

You simply couldn't have made a better choice! 😉 We're so delighted to know how you feel about Gorgias. Here's to many more years we'll be spending together! 🥂

13 juillet 2021

I sent a message asking for help with adding signatures to an integrated email because it wasn't working correctly. Gorgias support answered within a few minutes and helped me figure out the issue. They always respond in a reasonable amount of time and help provide a solution to any issue we have!

The Good Kitchen
États-Unis
Presque 2 ans d’utilisation de l’application