Avis (705)

Note globale
4,3
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 8 % des avis sont des avis à 1 étoiles
19 mai 2023

The helpdesk is very fast with replies, and always help with any problems I have. If the agent is not able to fix the issue, they pass it over to those who can and always help in a timely manner. Thank you!

Noughty UK
Royaume-Uni
Environ un an d’utilisation de l’application
Gorgias Inc. a répondu 24 mai 2023

Team, we're so pleased to hear that you have such a great opinion about our service and the Teams. We'll do our best to keep up that way. 🙏

7 avril 2020

Best support app out there, managing facebook, instagram, emails and linking shopify so smoothly, recommend it.

Blinx underwear
Émirats arabes unis
Environ un an d’utilisation de l’application
17 janvier 2022

As always, the support I received this evening was quick, professional and resolved my issue. Thank you Ognjen M.

Riff Raff & Co Sleep Toys
Australie
Environ un an d’utilisation de l’application
20 mars 2020

Gorgias is the BEST helpdesk we've used so far and we've used several other platforms before moving to them. They have the most seamless sync with Shopify (both orders and customer data) and its easy to set up macros and rules. Their internal support team is superb as well!

HERA x HERO
États-Unis
Environ un an d’utilisation de l’application
16 avril 2020

Upgrading to Gorgias from another helpdesk was one of the best things we've done. We'll be customers for life!

Beast & Buckle
États-Unis
Environ un an d’utilisation de l’application
21 avril 2023

We have been impressed with the easy transition to Gorgias from our previous platform and have been especially appreciative of all of the help from the onboarding teams to get us set up for success quickly!

Rowan, Inc.
États-Unis
Environ un an d’utilisation de l’application
Gorgias Inc. a répondu 25 avril 2023

We are delighted to see this review, Team. 🙏 There is nothing more rewarding than to know how satisfied you are both with our platform and our Team. We'll do our best to become even better in the future! 🤗

21 juin 2023

Moving from Zendesk to Gorgias has been the most wonderful experience!

It is so intuitively easy to use and this is so useful when training new staff members who have picked it up so quickly.

It has really transformed our customer service experience for both customers and our team - thank you so much for a fantastic product!!

Natio
Australie
Environ un an d’utilisation de l’application
Gorgias Inc. a répondu 23 juin 2023

You simply couldn't have made a better choice, right? ✨

We're simply blown away by this phenomenal review! Learning how our platform has been such a game-changer for you and your team is so wondrous.

We'll do our best to keep up that way - to continue to live up to your lovely impression of us. 💛

31 mai 2023

Easy to use and excellent customer service! Have had some issues, but customer service is fairly quick to respond and always provide a helpful answer.

Basic & More
Danemark
Environ un an d’utilisation de l’application
Gorgias Inc. a répondu 31 mai 2023

Hey there! Thanks so much for the kind words and for taking the time to leave us a positive review! 🌟 We're thrilled to hear that you found our service easy to use and that our customer service has been rocking it! 💪🎉 We understand that issues can pop up from time to time, but we're always here to lend a helping hand. Thanks again for your support, and have a fantastic day! 😊

13 novembre 2017

Excellent support. Integration was as smooth as it could be, and functionality is very impressive. Solid app, solid company. Highly recommended.

Cks Online
États-Unis
Environ un an d’utilisation de l’application
8 juillet 2021

We've been using Gorgias for a year and I am continually impressed with the STELLAR CUSTOMER SUPPORT! Of all of the Shopify Apps we use, Gorgias has the fastest response time and they are very clear and easy to work with.

ZQuiet
États-Unis
Environ un an d’utilisation de l’application