Avis (705)

Note globale
4,3
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 8 % des avis sont des avis à 1 étoiles
3 octobre 2023

The features of this app make it so easy to interact with customers and I was really impressed with the onboarding process. Jami was amazing. She walked me through the app features that she felt would best meet the needs of my business. This was very impressive and showed that she had taken the time to learn about my website and my brand. The app itself is just as amazing. Gorgias makes things really user-friendly with the toggle on and off feature. I have not taken the time to explore all of the features but it seems to me Gorgias has provided a one stop shop for all things customer service.

Nifty Wigs
États-Unis
Environ un an d’utilisation de l’application
Gorgias Inc. a répondu 9 octobre 2023

Hi Nifty Wigs team!
Thanks for the awesome review! We loved being of service to you and are happy to hear that the app is fulfilling your needs. We count ourselves lucky for customers like you and we are glad to hear that Jami's professionalism and kindness were reflected in your experience! ✨

12 mai 2021

So happy with Gorgias! It has the most helpful integrations and is a great platform to handle multiple CS inquiries in one place. Instead of using 23948723 different services or opening yet another tab, you can just handle everything right in Gorgias. So useful!

Lensbaby
États-Unis
Environ un an d’utilisation de l’application
3 mars 2021

Brilliant customer service, very responsive and they know they'r stuff! A great compliment to an app that can do so much. Highly recommended.

MOD Appliances Australia
Australie
Environ un an d’utilisation de l’application
9 février 2018

The customer service is wonderful! We have seen a HUGE increase in efficiency, now that we are using Gorgias.

Canada Reshoevn8r Myshopify Com
États-Unis
Environ un an d’utilisation de l’application
2 octobre 2020

Ilija Kostic was wonderful! He went above and beyond! Thank you! We had three issues and he worked it out very fast.

We're Not Really Strangers
États-Unis
Environ un an d’utilisation de l’application
11 novembre 2020

We love Gorgias! Huge improvement over ZENDESK which should really rebrand as HELLDESK. Favorite feature is the social comment management.

Wolven
États-Unis
Environ un an d’utilisation de l’application
13 avril 2020

Gorgias is a great program and their representatives are very helpful. Ilija helped me and answered all of my questions very thoroughly!

Swoon
États-Unis
Environ un an d’utilisation de l’application
17 novembre 2021

Customer Support is top notch which is a very important part of any CSM platform. So far I'm pretty happy with the platform overall. It doesn't have as many bells and whistles, but it does well on what it focuses on.

Trot Pets
États-Unis
Environ un an d’utilisation de l’application
27 avril 2023

Great product and very good customer service. They are always very quick with solving your issue when you reach out to support

VKTRY Gear
États-Unis
12 mois d’utilisation de l’application
Gorgias Inc. a répondu 27 avril 2023

You cannot even imagine how much we appreciate you taking the time to send such a lovely review. Rest assured that we’ll continue to work on maintaining top-quality service. 🙏

13 avril 2021

Gorgias is perfectly integrated with Shopify, it's a must-have.
Customer service is helpful and responds quickly.

CAVAL
France
12 mois d’utilisation de l’application