Gorgias ‑ Support & Live Chat

Gorgias always impresses us at Run Gum. From integrations, to chat, to automation. This is the best Customer Support app we have used... and we have used them all at some point.

One of the must-have App for Shopify! The automations are saving our customer service team an unbelievable amount of hours of work every week.

This app has made our life a lot easier with automations and was pretty easy to set up. Customer service is very prompt and helpful!

Macroses and simple cancel and refund buttons gave us opportunity take many outsource support managers without giving them full access to Shopify and related risks.

Good solution for small and middle-sized online shops. (Maybe for big ones too, but I have no such to check.)

The only solution we have found, that has good Shopify integration, works with Facebook, e-mail and other channels and is simple to use.

Best helpdesk for shopify by far.

We were looking for a help desk to make our life easier and I have to say even though our needs are very specific we are 100 % satisfied.

It is simple to set up, the possibilities are endless and they have awesome support.

They are not the cheapest, but the money is worth it.

I have been super impressed with the capabilities of Gorgias, having the details of the customer order right in the same window saves SO much time.

This app has been a game changer for our company and has been working flawlessly. The value is enormous. It's also very well executed. I tell every entrepreneur I meet about it.

Can't say enough good things about Gorgias and their support! Really helpful when it comes to chatting through issues via their chat function and excellent aggregation of all the different ways our customers can reach us for support.