Avis (705)

Note globale
4,3
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 8 % des avis sont des avis à 1 étoiles
27 juin 2019

I always get help when I raise a ticket with them. Great experience. Would recommend to everyone! Good job!

NICCE
Royaume-Uni
Presque 4 ans d’utilisation de l’application
12 août 2019

Amazing platform that is growing and adding new features constantly. Also, customer support is so helpful. They will find the answer to any questions that you have. Recommended!

Hitcase
Canada
Presque 4 ans d’utilisation de l’application
13 novembre 2017

Great support from the team and so far Gorgias is working really well to bring together my multiple support channels.

United Car Care Ltd
Nouvelle-Zélande
Presque 4 ans d’utilisation de l’application
Modifié le 25 juin 2019

We've been using Gorgias for about a year now and we cannot recommend it enough. Both our social media and customer support teams use Gorgias to handle inbound tickets from multiple channels. The thing we especially like is that issues/bugs get resolved quickly and that the guys are open to suggestions.

KeySmart - Premium Key Holders
États-Unis
Presque 4 ans d’utilisation de l’application
24 juillet 2017

We shopped around for different customer support software and even used freshdesk for awhile. Gorgias is by far the best software if using Shopify.

Fire Parts
États-Unis
Presque 4 ans d’utilisation de l’application
26 juillet 2018

This is the best support app ever made to date!
They also have awesome real time support via a chat box to help with any issues or to just help you get going! you want be sorry!

P.S. I want to send a special thanks too Sonia over on the support team, she is amazing!

Vitalizehair Com
États-Unis
Plus de 3 ans d’utilisation de l’application
29 octobre 2019

Great app! It is very helpful for our business to keep all messages, notifications, and communication from our customers in one place. It saves so much time! There are some things that still need improving but their customer service is great! They are always reconfiguring things for me to make the app more useful to me. I really apprecaite that they are always creating a more efficient and effective app.

Paris Hilton Skincare
États-Unis
Plus de 3 ans d’utilisation de l’application
Modifié le 26 mars 2020

So far we love Gorgias! Its been a easy transition from our old system to this one, the Gorgias Support Team has been amazing and has assisted us in every way possible. Thank you! Update 2020 Still love the service we receive from the support team.

Rebdolls
États-Unis
Plus de 3 ans d’utilisation de l’application
4 avril 2023

We made the move from Zendesk a week ago and can already tell we made the right decision! From the onboarding to our internal reporting, this has felt like a huge upgrade. Features we were told about during our sales calls actually work in the way we hoped and we know as we learn more about the functionality, the more we will be happy with our switch. One of our main reasons to move was the Instagram integration Gorgias offers, we are thrilled to truly have our team on one screen, instead of bouncing around a bunch of apps!

Melanie Casey
États-Unis
Environ un mois d’utilisation de l’application
Gorgias Inc. a répondu 5 avril 2023

A thousand thanks to you, Melanie! This kind of feedback is exactly what we love to see, and we’re sincerely pleased to hear that we’re delivering a 5-⭐️ service. Never ever forget that we’ll always have your back! 🤗

3 juillet 2020

Great customer service! Ilija Kostic was extremely helpful in helping me set up the rules - and it ended up being so easy to do.

Lunafide
États-Unis
Environ un mois d’utilisation de l’application