Avis (705)

Note globale
4,3
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 8 % des avis sont des avis à 1 étoiles
15 octobre 2018

This app has been a game changer for our company and has been working flawlessly. The value is enormous. It's also very well executed. I tell every entrepreneur I meet about it.

Jamstack
Canada
10 mois d’utilisation de l’application
17 juillet 2020

Can't say enough good things about Gorgias and their support! Really helpful when it comes to chatting through issues via their chat function and excellent aggregation of all the different ways our customers can reach us for support.

Mellis
États-Unis
10 mois d’utilisation de l’application
17 avril 2020

Ilija Kostic-Was excellent! Not only did he solve our issue, he was able to provide helpful information on what caused the issue and how to fix it.

Takeya USA
États-Unis
10 mois d’utilisation de l’application
Modifié le 21 juillet 2020

Makes a seller / customer service lives' easier. :) Their rules are so interactive, lets you focus more on other tasks which really needs attention. And their customer support team is really awesome! It was already the second time Ilija Kostic has catered to my concerns, and she went above and beyond to help out. :) We so love Gorgias!

Smile PH
Philippines
10 mois d’utilisation de l’application
16 décembre 2021

Bruh, Gorgias? Yes! Shopify + Gorgias = YES. Are you in need of Gorgias? YES! Should you consider something else for Shopify? NO.

Sproud UK
Royaume-Uni
10 mois d’utilisation de l’application
12 mai 2021

I found this app to be super efficient with its macro intelligence and always found the needed help from the customer service!

Bortex Fine Tailoring
Malte
10 mois d’utilisation de l’application
Modifié le 28 mai 2017

I cannot go on about how much I love Gorgias. I was finding messages from customers across multiple social media platforms and my employees and I were constantly hunting where to answer people and so forth. THIS HAS BEEN A GOD SEND. Not only is their CEO unbelievable, he LISTENS and wants to make it user friendly. He's met with me over google chat to get me set up on multiple different integrations and looks into things i need personally. You just don't get that with many apps. I'm 100% sold and a customer for life. They are extremely quick to reach and overall a wonderful, up-to-date company that listens. You will NOT be disappointed in this app. They deserve more than 5 stars. It's the BEST app and customer service I have EVER used on shopify. KUDOS Gorgias! Romain, you're doing awesome things. Thank you a million times over for making something SO NEEDED and I am so grateful for your help and one-on-one time you've spent ensuring that things work well for me. You're 1 in a million!

Modern Mini
États-Unis
10 mois d’utilisation de l’application
17 avril 2020

Excellent software that allows us flexibility and is up to date with many integrations. During the COVID-19 pandemic they respectably offered relief plans in support of their clients.

Parasol Co
États-Unis
10 mois d’utilisation de l’application
1 octobre 2019

I got excellent help with an inquiry I had.
Very efficient and good customer service!

Great job Gorgias support team!!

Lulla Doll by Roro
États-Unis
10 mois d’utilisation de l’application
7 mars 2017

After trying many apps for customer support we stuck on Gorgias, very simple, clean yet productive app. Gorgias customer support is awesome, they help to fix things wholeheartedly which shows real professionalism. Hopefully they will roll out new features soon. Good Luck!

Flashspree Com
États-Unis
10 mois d’utilisation de l’application