Avis (705)

Note globale
4,3
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 8 % des avis sont des avis à 1 étoiles
25 octobre 2018

Gorgias always impresses us at Run Gum. From integrations, to chat, to automation. This is the best Customer Support app we have used... and we have used them all at some point.

Run Gum
États-Unis
11 mois d’utilisation de l’application
17 décembre 2018

One of the must-have App for Shopify! The automations are saving our customer service team an unbelievable amount of hours of work every week.

Peteaz
Canada
11 mois d’utilisation de l’application
29 novembre 2017

Macroses and simple cancel and refund buttons gave us opportunity take many outsource support managers without giving them full access to Shopify and related risks.

Couple Jewelry
États-Unis
11 mois d’utilisation de l’application
29 novembre 2017

Good solution for small and middle-sized online shops. (Maybe for big ones too, but I have no such to check.)

Sugarclothes10
États-Unis
11 mois d’utilisation de l’application
29 novembre 2017

The only solution we have found, that has good Shopify integration, works with Facebook, e-mail and other channels and is simple to use.

Chiclub
États-Unis
11 mois d’utilisation de l’application
24 février 2021

I have been super impressed with the capabilities of Gorgias, having the details of the customer order right in the same window saves SO much time.

Basecamp Card Co.
Canada
10 mois d’utilisation de l’application
15 octobre 2018

This app has been a game changer for our company and has been working flawlessly. The value is enormous. It's also very well executed. I tell every entrepreneur I meet about it.

Jamstack
Canada
10 mois d’utilisation de l’application
17 juillet 2020

Can't say enough good things about Gorgias and their support! Really helpful when it comes to chatting through issues via their chat function and excellent aggregation of all the different ways our customers can reach us for support.

Mellis
États-Unis
10 mois d’utilisation de l’application
17 avril 2020

Ilija Kostic-Was excellent! Not only did he solve our issue, he was able to provide helpful information on what caused the issue and how to fix it.

Takeya USA
États-Unis
10 mois d’utilisation de l’application
Modifié le 21 juillet 2020

Makes a seller / customer service lives' easier. :) Their rules are so interactive, lets you focus more on other tasks which really needs attention. And their customer support team is really awesome! It was already the second time Ilija Kostic has catered to my concerns, and she went above and beyond to help out. :) We so love Gorgias!

Smile PH
Philippines
10 mois d’utilisation de l’application