Avis (712)

Note globale
4,2
Nombre d’avis par note
  • 84 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 9 % des avis sont des avis à 1 étoiles
8 août 2018

The help desk is awesome!
If you have a question they get back to you very quickly!

Dinkydoo Fabrics Notions
Canada
Presque 6 ans d’utilisation de l’application
29 août 2018

We tested a couple different apps for customer service. The level of integration with Shopify is a cut above the competition, enabling us to streamline operations and increase efficiency. Setup was straightforward, and the Gorgias team has been terrific and responsive to questions and requests for help. We are pleased!

Name Stories
États-Unis
Presque 6 ans d’utilisation de l’application
27 juin 2018

Made the switch from Zendesk and haven't looked back. Setup was fast and simple. The team is super responsive, and helpful. Platform is very intuitive, and straight forward. Great for shopify webstores!!

Mnml 4
États-Unis
Presque 6 ans d’utilisation de l’application
24 juillet 2019

Gorgias is a superior CRM experience versus others I have used (Zendesk, Freshdesk, Intercom) and the customer support is always responsive and helpful. Really enjoy this application!

BootayBag
États-Unis
Plus de 5 ans d’utilisation de l’application
12 mars 2018

After having moved from Zendesk to Gorgias, our efficiency in answering tickets, tagging, and improving our customer support in general skyrocketed. Gorgias's UI is intuitive and easy to use, which allowed other team members to onboard without too much time spent training. The integrations with all the apps we use is also a huge plus! Highly recommend giving Gorgias a try!

Bokksu
États-Unis
Plus de 5 ans d’utilisation de l’application
19 septembre 2019

Great app! The support from the team is always great. Fast and always friendly. I would recommend this Helpdesk to any team. Small or big.

Reshoevn8r
États-Unis
Plus de 5 ans d’utilisation de l’application
24 septembre 2019

Their customer service is very helpful and nice. Such a genuinely nice team of people! :)

Also, the tool is extremely helpful and user-friendly.

Grace Eleyae
États-Unis
Plus de 5 ans d’utilisation de l’application
30 juin 2020

The very few times we've needed help or had an issue, the live chat has been speedy, efficient and resolved our issue handily.

porto-vino.com
États-Unis
Plus de 5 ans d’utilisation de l’application
7 octobre 2019

Excellent customer service! Aleksandra was so helpful and provided information in a straightforward manner.

FORCHICS
États-Unis
Plus de 5 ans d’utilisation de l’application
4 décembre 2019

GAME CHANGER! This company is incredible! This has transformed our customer service! We are also grateful that they are willing to add key integrations for our business!

Cali Tiger
Australie
Plus de 5 ans d’utilisation de l’application