리뷰 (705)

전체 평점
4.3
평점 수준당 개수
  • 평점의 85%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 8%가 별 1개입니다
2020년 8월 24일

Our team had some questions and the Gorgias team was quick to respond and get our questions answered! Highly recommend!

Goodnite Guard
미국
앱 사용 기간 대략 2년
2017년 7월 24일

Really simple to use. The staff is great at answering any and all questions and open to feedback from the people who use the service. Confident that this will only get better.

Tykables
미국
앱 사용 기간 대략 2년
2017년 11월 14일

Exceptional customer support and a tool that does what it says on the tin. Not the cheapest solution but worth every penny as it saves us hours of monitoring multiple customer support channels.

Loveheymic
영국
앱 사용 기간 대략 2년
2024년 3월 27일

Gorgias is a very complete platform. We are in the first steps to get the mas from it, but they are always ready to help.

Renzo's Vitamins
미국
앱 사용 기간 8개월
답글 Gorgias Inc.개 2024년 3월 29일

Thank you for your feedback, Team!

We're pleased to know that you find Gorgias to be a comprehensive platform. We're here to support you every step of the way as you explore its full potential.

Please rest assured that we're committed to ensuring you get the most out of your experience with us. Thank you so much for recognizing that and sharing your story. 🙏

2019년 5월 8일

The customer service are really helpful. They will really guide you if there are things that you d not know yet.

ninemonthssober
캐나다
앱 사용 기간 대략 2년
2019년 10월 31일

Gorgias is the perfect tool for a growing e-commerce company like ours. We were looking for a central hub to manage all customer interactions and it seemed like the obvious choice. Our team has been very happy so far. Our onboarding agent (Richard) went above and beyond assisting us in setup and answering all our questions. Gorgias has all the features of the big guys with the customer service and personal touches of a small boutique company. Can recommend with confidence.

Hydroviv
미국
앱 사용 기간 대략 2년
2020년 7월 7일

Very thorough help. Jovan spent a lot of time looking through everything in order to get a solution to my problem. I would not change a thing and I would use the chat again if I needed to!

Renée Rouleau Skin Care
미국
앱 사용 기간 대략 2년
2019년 11월 25일

Amazing customer service! A real person, understanding out of the box questions and extremely fast response time.

Maxtrix Kids
미국
앱 사용 기간 대략 2년
2020년 7월 15일

They are always so helpful when I reach out! I would recommend them for sure! Ilija Kostic Thank you!

ShrubBucket
미국
앱 사용 기간 대략 2년
2020년 3월 11일

We were looking for a chat that was able to expand to support multiple channels & brands and we found that with GORGIAS! Their pricing is based on number of replied to tickets so this makes it cost effective for us to grow as needed instead of being put into a bucket that we may not be ready for.

You want to know about support? AWESOME not only do they hop on a call at the initial setup and/or inquiry about what they do but they will do it again upon request. Their response times are above average and always helpful.

You want features! CHECK! I find that the feature set not only is constantly growing but it seems to cover almost everything that a business could possibly want.

GREAT PRODUCT at a GREAT PRICE with GREAT SUPPORT!

GENT.ONE
미국
앱 사용 기간 대략 2년