리뷰 (705)

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2020년 11월 12일

support team is awesome! always helpful, Gorgias makes everything easier! highly recommend, always get an answer with questions within minutes!

Sweat Shaper
미국
앱 사용 기간 10개월
2017년 6월 21일

This app is amazing! We have been struggling trying to keep up with increased support emails and this app seamlessly integrated with our Shopify instance and allows us to automate a lot of our support responses.

We were also able to integrate our Facebook and chat support which has decreased the amount of time that our technicians must spend answering calls as well as decreased the number of applications that needed to be used to respond to everyone.

The support from the developers has been top notch and have taken our suggestions and work to implement them.

Amazing app! Gorgias = Gorgeous for sure!

Whistler Group
미국
앱 사용 기간 10개월
2019년 7월 29일

Excellent customer service! They have always good answers and solutions on the problem. Very helpful!

Vincero Watches
미국
앱 사용 기간 10개월
2022년 1월 24일

Very helpful app and responsive team. Have only used it a couple of times, but to great success so far.

Good Stock
미국
앱 사용 기간 10개월
2023년 10월 30일

Loving Gorgias so far. The tips and tricks as well as their responsiveness is unmatched.

Wondery
미국
앱 사용 기간 10개월
답글 Gorgias Inc.개 2023년 11월 1일

Hi, Wondery!

Thank you for your kind words! 🙏

We're thrilled to hear that you're enjoying Gorgias and finding the tips and tricks valuable. Our Team is dedicated to providing the best possible service and being responsive to your needs, so we are glad to hear you are enjoying our service so far.

Should you ever require further assistance, we're here to help you make the most of Gorgias. 🙏

2021년 12월 28일

I love Gorgias! The opportunities to automate and customize your workflows are endless; CX challenges are different everywhere and I love that Gorgias gets that. Djurdjica was super helpful and got back to me right away about my question, too :)

Clare
미국
앱 사용 기간 10개월
2020년 3월 3일

Gorgias helps us organize support emails over our company so that we are not double helping customers to have to forward emails to the right person.

BAKblade
미국
앱 사용 기간 9개월
2023년 4월 27일

Quick to identify an issue we recently had and implement a fix! Their hardwork, dedication and efficiency is appreciated

Beekman 1802
미국
앱 사용 기간 9개월
답글 Gorgias Inc.개 2023년 5월 3일

Making us proud here, Team. We're truly glad to hear that you've had a great experience and we surely look forward to keep providing you with the highest-quality service in the future. Thank you for your kind words! 🙏

2023년 5월 24일

I use Gorgias for my eCommerce Customer Support and love it. Very simple to use and saves me so much time having all of my customer information in one place. Backed by a very friendly and helpful support team. Highly recommend!

Bar Stool Home
오스트레일리아
앱 사용 기간 9개월
답글 Gorgias Inc.개 2023년 5월 25일

We're very grateful for your lovely comments, Team. That's exactly what we're all about and it's a great pleasure hearing that we've managed to achieve it. 🙏

2021년 11월 2일

I am currently reworking a tagging system and needed back to back help today. Senka Korac gave thoughtful and expanded answers as well took the time to troubleshoot all possible avenues for future issues.

Ten Thousand
미국
앱 사용 기간 9개월