리뷰 (704)

전체 평점
4.3
평점 수준당 개수
  • 평점의 85%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 8%가 별 1개입니다
2020년 4월 23일

We love this application. It not only keeps our team organized and efficient, but keeps all the customers info right there for reference as you work through an service issue. The Gorgias team is super responsive and helpful. When we on-boarded with them, we received a one-on-one live tutorial where we could ask questions directly. They have been quick to respond to questions and helpful along the way! Would recommend!

Destira
미국
앱 사용 기간 8개월
2017년 6월 20일

I've tested out a few ticket systems and yours is by far the most simple to train employees on, and by far the most effective time vs money.

Quality Cage Crafters
미국
앱 사용 기간 8개월
2019년 5월 22일

Pretty sweet. Their customer support has been great. The user interface isn't super beautiful but it's super functional. We've been able to integrate most of our customer communication channels into one platform.

Wildish
미국
앱 사용 기간 8개월
2020년 4월 22일

Gorgias makes keeping in touch with our customers so easy. It integrates with almost all of our channels, and the customer service is absolutely brilliant. Would highly highly recommend this app to anyone who is trying to tie up customer communications!

Sacla'
영국
앱 사용 기간 8개월
2020년 12월 24일

I now have virtually my entire tech stack and customer communications run through Gorgias. Amazing App and Highly recommend it!

Chella
미국
앱 사용 기간 8개월
2023년 9월 15일

very good App, Service and Support-Team

Arktisquelle®
독일
앱 사용 기간 8개월
답글 Gorgias Inc.개 2023년 9월 18일

Thank you so much for your feedback, Arktisquelle! We really appreciate you taking the time to share your satisfaction with our helpdesk, and we are glad to hear our service met your expectations. :)

2017년 7월 28일

Very nice to have app to bring up your customer service to another level and great support, very fast and helpfull

Monkeyfabrik
스페인
앱 사용 기간 8개월
2021년 11월 3일

Never miss customer correspondence again. Best service, fast to respond. Would highly recommend them to any store looking for a well-run service that flawlessly integrates with Shopify. Would give them 10 stars if I could.

Essentially Natural
남아프리카
앱 사용 기간 8개월
2019년 9월 18일

I am working with Gorgias app since one year now and love every moment of it. The integration with Shopify, and all of our social media is saving us tons of time. On each ticket you can see the all customer information and loves the fact that you can snooze a ticket either before or after answering it! So if you tell a customer "let me take a look and I will follow with you in couple of day" You can snooze it for ever long you want and it comes back for you to follow with the customer. Wouldn't know how to work without it!

Onekid
미국
앱 사용 기간 8개월
2020년 6월 10일

great app, my VA's know how to use it properly and their customer service team were very responsive :)

Stronger United
프랑스
앱 사용 기간 8개월