리뷰 (705)

전체 평점
4.3
평점 수준당 개수
  • 평점의 85%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 8%가 별 1개입니다
2020년 4월 29일

This is the best customer service app we have used. It's great to have all emails & chats in one place. The Gorgias customer service team has also done an excellent job with answering any questions we have had. Thanks Gorgias!!

Grow Young Shop
미국
앱 사용 기간 8개월
2018년 5월 11일에 편집됨

What is the most important part of business? The customer experience. And critical to the customer experience I keeping track of feedback, help requests, returns, etc. A lot of communications flying about in all various forms of media and channels.

Gorgias brings it all into a single pane of glass. Easy to aggregate, follow, assign, follow through and get things done for your customers. Our massive haul of 5 star ratings is due to our attitude and desire to help our customers. And Gorgias is the central tool that aids us in that endeavour.

Bravo!

Number 9 Fashion Studio
오스트레일리아
앱 사용 기간 8개월
2020년 4월 23일

We love this application. It not only keeps our team organized and efficient, but keeps all the customers info right there for reference as you work through an service issue. The Gorgias team is super responsive and helpful. When we on-boarded with them, we received a one-on-one live tutorial where we could ask questions directly. They have been quick to respond to questions and helpful along the way! Would recommend!

Destira
미국
앱 사용 기간 8개월
2017년 6월 20일

I've tested out a few ticket systems and yours is by far the most simple to train employees on, and by far the most effective time vs money.

Quality Cage Crafters
미국
앱 사용 기간 8개월
2019년 5월 22일

Pretty sweet. Their customer support has been great. The user interface isn't super beautiful but it's super functional. We've been able to integrate most of our customer communication channels into one platform.

Wildish
미국
앱 사용 기간 8개월
2020년 4월 22일

Gorgias makes keeping in touch with our customers so easy. It integrates with almost all of our channels, and the customer service is absolutely brilliant. Would highly highly recommend this app to anyone who is trying to tie up customer communications!

Sacla'
영국
앱 사용 기간 8개월
2020년 12월 24일

I now have virtually my entire tech stack and customer communications run through Gorgias. Amazing App and Highly recommend it!

Chella
미국
앱 사용 기간 8개월
2023년 9월 15일

very good App, Service and Support-Team

Arktisquelle®
독일
앱 사용 기간 8개월
답글 Gorgias Inc.개 2023년 9월 18일

Thank you so much for your feedback, Arktisquelle! We really appreciate you taking the time to share your satisfaction with our helpdesk, and we are glad to hear our service met your expectations. :)

2017년 7월 28일

Very nice to have app to bring up your customer service to another level and great support, very fast and helpfull

Monkeyfabrik
스페인
앱 사용 기간 8개월
2021년 11월 3일

Never miss customer correspondence again. Best service, fast to respond. Would highly recommend them to any store looking for a well-run service that flawlessly integrates with Shopify. Would give them 10 stars if I could.

Essentially Natural
남아프리카
앱 사용 기간 8개월