리뷰 (705)

전체 평점
4.3
평점 수준당 개수
  • 평점의 85%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 8%가 별 1개입니다
2022년 3월 28일

There is a lot zto learn about Gorgias but the team is always very helpful and gives you a fast response to your issues. The App is very unserfriendly.

Hundeliebling
홍콩(중국 특별행정구)
앱 사용 기간 3개월
2018년 9월 26일

Game changing app that restores my faith in innovation that actually works. I was contemplating hiring additional full time customer service agents until I found this app. Not only has it improved our service levels, but our time to resolution has improved by 65%.

One of the main differences with this app is the support from onboarding, to ad hoc requests, and customized support. In particular Richard and Chloe have been amazing and incredibly accessible whenever we needed help. Richard in particular has proven that applications are useless without the right penchant for support services which he has clearly mastered.

Kudos to the Gorgias team!

JSC

Eat the Bear
미국
앱 사용 기간 3개월
2018년 7월 25일

Great product. Looking forward to their mobile app evolution!

Ketologie
미국
앱 사용 기간 3개월
2020년 2월 11일

Awesome app, all the recommendations. Customer support is great which is the most important thing with these kinds of apps

Dermatim
독일
앱 사용 기간 3개월
2020년 7월 10일

Very helpful and responsive! They are able to help with your questions quickly and even provide video tutorials.

Outstanding Foods
미국
앱 사용 기간 3개월
2023년 7월 13일

Gorgias is a user-friendly tool with extensive customization options. It has significantly improved my customer service efficiency. The Gorgias support team is highly responsive, and the automation features are valuable.

Stonebridge Imports
캐나다
앱 사용 기간 3개월
답글 Gorgias Inc.개 2023년 7월 18일

We adore hearing that - what more could we ask for?

We'll do our best to keep up that way and raise the bar even higher. With us, you're always in a win-win situation - an amazing platform with a Support Team always ready to help.

Thanks so much for the shout-out, we truly appreciate it. 🙏

2017년 5월 3일

I love this support desk software. Very simple to use and their support is great. I would recommend this to anyone looking for a way to manage tickets for their business.

Mycanecorso
미국
앱 사용 기간 3개월
2021년 1월 26일

This has made such a difference to our customer service, and the Gorgias team are always on hand to reply to any messages and provide help where needed.

Hedoine
영국
앱 사용 기간 3개월
2017년 10월 20일

Great so far! Integrations are easy to set up and lots of good functionality to reduce number of repetitive tasks.

Originmeals
미국
앱 사용 기간 3개월
2019년 11월 27일

Nikola was very helpful and prompt with helping resolve my question. Amazing service, thank you so much.

Trilogy Natural Products
뉴질랜드
앱 사용 기간 3개월