리뷰 (714)

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2020년 12월 8일

We switched from Zendesk and very happy with the move. The Gorgias interface is far, far better, very intuitive. It's simple to create rules and macros, update them on the fly, etc. I was a bit weary of the "pay by ticket" setup but it's not that bad in practice, if you only use email. Though if you have busy social media accounts like we do, you will probably not want to use Gorgias for ...

Rogue + Wolf
영국
앱 사용 기간 2개월
2017년 6월 14일

Works incredibly well. Will save you and your team countless hours. The integration and ease of use on Gorgias are unmatched. Plus their support is always available and happy to help!

Campusbrotein
미국
앱 사용 기간 2개월
2018년 8월 31일

We were using Zendesk, which has a lot of features (that we didn't need/use). Our main reason for leaving Zendesk was because of the price.

Gorgias was easy to setup and transition to. We had all of our past emails saved in Gorgias and they provide everything we could need to assist our customers and it is much more affordable than Zendesk.

I am very happy that we made the transition and would ...

Tribalhollywood
미국
앱 사용 기간 2개월
2018년 8월 15일

We have had Gorgias up and running for a month and it has made our customer service process a lot easier.
We have integrated our social media comments and queries which means nothing is overlooked.
Support at Gorgias have been really helpful in not only helping setting up but making sure we are using everything to its maximum potential.
Really happy we made the change.

Saltrock Store
영국
앱 사용 기간 2개월
2023년 5월 19일

Fast and accurate and very user-friendly. What more can you wish for? At a very democratic price also!

Robi Water
벨기에
앱 사용 기간 2개월
답글 Gorgias Inc.개 2023년 5월 19일

We simply couldn't agree more, Robi! ⭐️ We're always keen to innovate our service to meet our customers' needs. Thank you for this excellent summary of our daily goals. 🙏

2017년 9월 21일

This is an awesome helpdesk app. Has really helped us streamline our customer support services. We've eliminated any customers contacting us for help from falling through the cracks, and it is so easy having all our different channels ending up in the one space.

Empireskateshop
뉴질랜드
앱 사용 기간 2개월
2019년 1월 7일

Very simple to setup and use. We save a lot of time daily using Gorgias instead of our previous solution. Awesome support and a very exciting roadmap!

Morfars.dk
덴마크
앱 사용 기간 2개월
2020년 4월 15일

Really great experience, Gorgias is helping us be so much more efficient vs. our old system! Amazing customer support. Very helpful also during these strange times. Can only highly recommend.

aeydē
독일
앱 사용 기간 2개월
2019년 1월 14일

This was easy to install and being trained / training others has been a breeze! To top it off, they have the most responsive team I have ever worked with! We are looking forward to using this new platform as it as already been so useful and it has not even been expanded to all team members yet! I would highly recommend Gorgias!

KREWE
미국
앱 사용 기간 2개월
2021년 7월 16일

We have switched to Gorgias after using several other options over the past many years. We've been on the app for a couple of months now and have had no issues! When we do contact support they respond very quickly and accurately to our requests. Gorgias is also very robust and offers many integrations that have been very helpful in managing our customer tickets. Thanks for all you do and keep up ...

Air Filters Florida
미국
앱 사용 기간 2개월