Omtaler (698)

Samlet vurdering
4,4
Antall per vurderingsnivå
  • 85 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 8 % av vurderingene er 1 stjerner
22. april 2024

Gorgias is amazing at resolutions. They will always make sure all of your questions are answered and more!

EXO Drones
USA
Rundt 1 år bruker appen
Gorgias Inc. svarte 24. april 2024

We're so grateful for your kind words, EXO Drones Team! 🙏

Ensuring that all your questions are thoroughly answered is our top priority, and we're delighted to know that we've been able to exceed your expectations.

We're here for you whenever you need assistance, so please don't hesitate to reach out if you have any further questions or if there's anything else we can help you with.

Thank you for choosing Gorgias! 🤗

15. mars 2024

Always top service from Gorgias. Super responsive and helpful even showing videos how to explain things. Best customer service! Special call out to Ana.

Gisou EU
Nederland
Over 3 år bruker appen
Gorgias Inc. svarte 18. mars 2024

Thank you so much for your kind words and for taking the time to leave us such a wonderful review! 🫶🏻
We're thrilled to hear that you've had a great experience with our Support team, especially with Ana. We strive to provide top-notch service and it's always rewarding to hear when we've succeeded.
Thanks again for choosing Gorgias! ⭐️

26. februar 2024

We switched from another major support desk a few years ago and have never looked back. We really value the ability to easily integrate so many of our platforms into Gorgias. They are frequently releasing QoL and performance updates.
The best part by far though? Gorgias themselves have an extremely helpful and responsive support team.

Kion
USA
Over 2 år bruker appen
Gorgias Inc. svarte 28. februar 2024

Dear Kion Family,

Thank you immensely for sharing your experience with us! It's incredibly gratifying to hear that our platform has become an integral part of your operations.

Moreover, your kind words about our ongoing efforts to enhance QoL and performance through updates mean a great deal to us. We're committed to continuously improving our services to meet and exceed your expectations.

As for our Support Team, they're the best! 🌟 Providing excellent Customer Service is at the core of what we do, and your satisfaction is our ultimate reward.

We're truly grateful for your continued support and trust in Gorgias. 💛

12. mars 2024

Thank you for your quick and easy support! Everything was clear and concise, and I really appreciated it. Take care,

Caci
New Zealand
Over 2 år bruker appen
Gorgias Inc. svarte 14. mars 2024

Hi Caci,
Thank you for sharing your experience! 🤩
Customer satisfaction is our top priority and it's rewarding to hear our efforts are recognized.
Whenever you need help, we're one message away! 🫶🏻

4. juni 2024

The Gorgias Support was amazing! Specifically the help of Magda, she was very professional and patient!

NotLabeled
USA
7 måneder bruker appen
Gorgias Inc. svarte 9. juni 2024

Dear NotLabeled Team,

Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with our support team, and especially with Magda. We take great pride in our team's professionalism and patience, and it's always gratifying to hear that these qualities are appreciated.

We will make sure to pass on your kind words to Magda. Your feedback motivates us to continue providing exceptional service to all our customers.

If you ever need further assistance, please don't hesitate to reach out. We are always here to help! 🙏

27. mars 2024

Gorgias is a very complete platform. We are in the first steps to get the mas from it, but they are always ready to help.

Renzo's Vitamins
USA
8 måneder bruker appen
Gorgias Inc. svarte 29. mars 2024

Thank you for your feedback, Team!

We're pleased to know that you find Gorgias to be a comprehensive platform. We're here to support you every step of the way as you explore its full potential.

Please rest assured that we're committed to ensuring you get the most out of your experience with us. Thank you so much for recognizing that and sharing your story. 🙏

20. mars 2024

I'm so happy to have chosen Gorgias to be our Customer Service app at the end of the day.

Hit a few bumps with other apps and Gorgias came to the rescue. Incredible app that is developing at a good pace. They listen to their users and allow us to vote on certain features on the roadmap so they can understand their importance to us.

Of course, the Shopify integration is the best out there as well. Looking forward to grow our business with Gorgias and elevate the Customer Experience with Gorgias comprehensive statistics and features.

NoCry
Estland
20 dager bruker appen
Gorgias Inc. svarte 21. mars 2024

Thank you so much for sharing your review, NoCry Team! 🌟

We're so thrilled that our Team has been able to meet your needs and exceed your expectations. It's fantastic to hear that our Shopify integration has been valuable for your business.

Here at Gorgias, we're committed to continually improving our platform and listening to our clients' feedback, so we truly appreciate your input.

We're sincerely excited to continue supporting your business as you grow. Thank you for choosing us! 💛

19. mars 2024

Great customer service app. Easy to use and install. Great customer service on their end too. Very impressed.

Silverette Usa
USA
Rundt 1 år bruker appen
Gorgias Inc. svarte 21. mars 2024

Silverette Usa Crew,

We're delighted to hear that you found our platform easy to use and install, and that you were impressed with our level of customer service. 🙏

Thank you for taking the time to share your experience! If you have any questions or need further assistance, don't hesitate to reach out. We're always here to help! 🤗

13. februar 2024

Overall a great app and I think the best out there for customer service and integrating with shopify. Help is currently a bit slower than it used to be (maybe short staffed?) and getting through on live chat can be a bit of a chore too, but once I got an expert on my case he (Nikola) was extremely helpful getting my DNS record updates sorted and even sent personalised Loom videos. Definitely personal service.

Green Tulip
Storbritannia
Over 1 år bruker appen
Gorgias Inc. svarte 15. februar 2024

Hi Green Tilip,

We're delighted to hear that Nikola was able to provide you with such exceptional service and support. He's truly a star on our team, and we'll be sure to pass along your kind words to him.

Regarding your experience with our support response times, we're continuously working to ensure that our support team is equipped to assist you as promptly as possible, even during busier times, so we appreciate your patience.

Thanks for your comments and we are grateful to have you as part of our community!

25. mars 2024

The support from gorgias was very patient and friendly and helpful.

Skincerely Yours
Tyskland
Rundt 2 år bruker appen
Gorgias Inc. svarte 28. mars 2024

Thank you so much for taking the time to share your positive experience with Gorgias!

Delivering excellent customer service is at the core of what we do, and it's incredibly rewarding to know that we've met your expectations. Your kind words mean a lot to us and serve as motivation to continue providing top-notch support to all our customers.

Thanks again for your 🌟 feedback. We truly appreciate it!