Gorgias

The features of this app make it so easy to interact with customers and I was really impressed with the onboarding process. Jami was amazing. She walked me through the app features that she felt would best meet the needs of my business. This was very impressive and showed that she had taken the time to learn about my website and my brand. The app itself is just as amazing. Gorgias makes things really user-friendly with the toggle on and off feature. I have not taken the time to explore all of the features but it seems to me Gorgias has provided a one stop shop for all things customer service.

So happy with Gorgias! It has the most helpful integrations and is a great platform to handle multiple CS inquiries in one place. Instead of using 23948723 different services or opening yet another tab, you can just handle everything right in Gorgias. So useful!

Brilliant customer service, very responsive and they know they'r stuff! A great compliment to an app that can do so much. Highly recommended.

The customer service is wonderful! We have seen a HUGE increase in efficiency, now that we are using Gorgias.

Ilija Kostic was wonderful! He went above and beyond! Thank you! We had three issues and he worked it out very fast.

We love Gorgias! Huge improvement over ZENDESK which should really rebrand as HELLDESK. Favorite feature is the social comment management.

Gorgias is a great program and their representatives are very helpful. Ilija helped me and answered all of my questions very thoroughly!

Customer Support is top notch which is a very important part of any CSM platform. So far I'm pretty happy with the platform overall. It doesn't have as many bells and whistles, but it does well on what it focuses on.

Great product and very good customer service. They are always very quick with solving your issue when you reach out to support

Gorgias is perfectly integrated with Shopify, it's a must-have.
Customer service is helpful and responds quickly.