Gorgias

Gorgias has taken our customer service to the next level. It was fairly easy to integrate with our other platforms and it is easy to learn as we add new users. Gorgias customer service is accessible and responsive. Our entire team is so happy to have found Gorgias.

Works well so far! Syncs well with Shopify orders for quicker customer service assistance.

This Gorgias team completely changed our perspective on customer service. It's actually something we enjoy doing because they've made it so easy and efficient. Highly recommend.

The best helpdesk solution there is! Super easy to use and using their detailed macro function is a true lifesaver and truly streamlines your workflow.

The support team is outstanding and extremely prompt as well.

Overall, highly recommended!

Gorgias always impresses us at Run Gum. From integrations, to chat, to automation. This is the best Customer Support app we have used... and we have used them all at some point.

One of the must-have App for Shopify! The automations are saving our customer service team an unbelievable amount of hours of work every week.

Macroses and simple cancel and refund buttons gave us opportunity take many outsource support managers without giving them full access to Shopify and related risks.

Good solution for small and middle-sized online shops. (Maybe for big ones too, but I have no such to check.)

The only solution we have found, that has good Shopify integration, works with Facebook, e-mail and other channels and is simple to use.

I have been super impressed with the capabilities of Gorgias, having the details of the customer order right in the same window saves SO much time.