Omtaler (714)

Samlet vurdering
4,2
Antall per vurderingsnivå
  • 84 % av vurderingene er 5 stjerner
  • 5 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 9 % av vurderingene er 1 stjerner
8. desember 2020

We switched from Zendesk and very happy with the move. The Gorgias interface is far, far better, very intuitive. It's simple to create rules and macros, update them on the fly, etc. I was a bit weary of the "pay by ticket" setup but it's not that bad in practice, if you only use email. Though if you have busy social media accounts like we do, you will probably not want to use Gorgias for ...

Rogue + Wolf
Storbritannia
2 måneder bruker appen
14. juni 2017

Works incredibly well. Will save you and your team countless hours. The integration and ease of use on Gorgias are unmatched. Plus their support is always available and happy to help!

Campusbrotein
USA
2 måneder bruker appen
31. august 2018

We were using Zendesk, which has a lot of features (that we didn't need/use). Our main reason for leaving Zendesk was because of the price.

Gorgias was easy to setup and transition to. We had all of our past emails saved in Gorgias and they provide everything we could need to assist our customers and it is much more affordable than Zendesk.

I am very happy that we made the transition and would ...

Tribalhollywood
USA
2 måneder bruker appen
15. august 2018

We have had Gorgias up and running for a month and it has made our customer service process a lot easier.
We have integrated our social media comments and queries which means nothing is overlooked.
Support at Gorgias have been really helpful in not only helping setting up but making sure we are using everything to its maximum potential.
Really happy we made the change.

Saltrock Store
Storbritannia
2 måneder bruker appen
19. mai 2023

Fast and accurate and very user-friendly. What more can you wish for? At a very democratic price also!

Robi Water
Belgia
2 måneder bruker appen
Gorgias Inc. svarte 19. mai 2023

We simply couldn't agree more, Robi! ⭐️ We're always keen to innovate our service to meet our customers' needs. Thank you for this excellent summary of our daily goals. 🙏

21. september 2017

This is an awesome helpdesk app. Has really helped us streamline our customer support services. We've eliminated any customers contacting us for help from falling through the cracks, and it is so easy having all our different channels ending up in the one space.

Empireskateshop
New Zealand
2 måneder bruker appen
7. januar 2019

Very simple to setup and use. We save a lot of time daily using Gorgias instead of our previous solution. Awesome support and a very exciting roadmap!

Morfars.dk
Danmark
2 måneder bruker appen
15. april 2020

Really great experience, Gorgias is helping us be so much more efficient vs. our old system! Amazing customer support. Very helpful also during these strange times. Can only highly recommend.

aeydē
Tyskland
2 måneder bruker appen
14. januar 2019

This was easy to install and being trained / training others has been a breeze! To top it off, they have the most responsive team I have ever worked with! We are looking forward to using this new platform as it as already been so useful and it has not even been expanded to all team members yet! I would highly recommend Gorgias!

KREWE
USA
2 måneder bruker appen
16. juli 2021

We have switched to Gorgias after using several other options over the past many years. We've been on the app for a couple of months now and have had no issues! When we do contact support they respond very quickly and accurately to our requests. Gorgias is also very robust and offers many integrations that have been very helpful in managing our customer tickets. Thanks for all you do and keep up ...

Air Filters Florida
USA
2 måneder bruker appen