Gorgias: Helpdesk, Chat & FAQ

Gorgias has an awesome integration with Shopify. It should be the go-to solution for CRM/tickets.

We just started using Gorgias, came from Zendesk and had bad experiences there. Love the customer service and the help in setting everything up. I got a walk though step by step when I was having issues and am very grateful for that.

Nikola was extremely helpful and prompt to resolve our question - we're only a few days into using the platform but it's very user friendly! Thanks for the great customer service

Top support system with great functionality and support, features and refinements constantly being added.

Really pleased with the app so far. This is the helpdesk built from the group up *specifically for* Shopify instead of the helpdesk that tries to adapt its existing platform after the fact. Would you rather have a round peg and a round hole or a square peg and a round hole?

Installation and setup was a breeze compared to Zendesk. Zendesk took me a good couple of days to get setup. Gorgias was a ...

Our staff was frustrated with having to help customers in multiple platforms and various other channels. It was easy to integrate with Shopify and add the other channels. When we had questions, customer support was almost immediate and very helpful. You cannot go wrong using this app... we highly recommend. Well worth the money.

Best all in one support platform on Shopify.

Easy to set up and use, great customer service. The app is very developer friendly.

It's a must have.

Incredibly easy setup. Very intuitive to setup and use. Integration with Shopify is seamless and makes responding to tickets efficient and easy!

Gorgias' team provides great support. They answer the questions on chat within minutes and if that is not enough they jump on Google calls to help. Zoran was of great help on the call.

Great customer service very nice right on the job Thanks