Gorgias , 692 recenzje

Ogólna ocena
4,3
Liczba recenzji z daną oceną
  • 85% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 8% ocen to oceny z 1 gwiazdkami
24 lipiec 2017

Awesome customer support app that seamlessly integrates into Shopify. We switch from Groove 6 months ago and haven't regretted it!

Synek System
Stany Zjednoczone
Ponad rok korzystania z aplikacji
18 marzec 2022

Great app with really good customer service! Over the last few days I have had to reach out to customer service for a couple questions and they helped me tweak a few things in a matter of minutes!

Jude Connally
Stany Zjednoczone
Ponad rok korzystania z aplikacji
26 styczeń 2018

So far so good. Enjoying the integrations and ease of communicating with the internal Gorgias staff, who have been very helpful during my trial period.

The Fanchest
Stany Zjednoczone
Ponad rok korzystania z aplikacji
25 marzec 2020

Gorgias has been amazing for us. Why waste your money on Zendesk? Shopify integration is A+. Thank you to Richard and Gorgias team for all of their help and support.

Freestyle USA
Stany Zjednoczone
Ponad rok korzystania z aplikacji
29 marzec 2019

Gorgias is a breath of fresh air for customer support. They are looking at customer support across the spectrum of email, chat, social media, and calls. Gorgias allows you to build customer profiles basically and really meet the needs of each person. I love that our VIP customers never get a automated response and are always taken care of by our best agents.
You are able to build very specific rules and each time I ask if they have a feature available, if they do not, they are working on building it for us. So happy we switched!!!

Mr Beast
Stany Zjednoczone
Ponad rok korzystania z aplikacji
25 czerwiec 2019

I had a great experience with the staff of Gorgias. I've been using it for the past year, and have always been helped immediately when an issue as come up. Super communication and very user-friendly.

Adelante Shoe Co.
Stany Zjednoczone
Ponad rok korzystania z aplikacji
14 wrzesień 2021

I am very satisfied with Gorgias. It helps me take care of all aspects of my business in one place which saves a lot of time and energy. I am also very happy with the support team. I got very quick and effective help when I needed it.
The only aspect I am not so excited about is the price, I would be happier with a lower price.

The Glamorous You
Niemcy
Ponad rok korzystania z aplikacji
8 czerwiec 2020

Gorgias has been amazing for us. Fully integrated with Gorgias, our SMS tool, Yotpo and has saved us a ton of time on the CS side of things. Definitely recommend.

DUER
Stany Zjednoczone
Ponad rok korzystania z aplikacji
29 grudzień 2021

Gorgias is a fantastic platform to operate Shopify customer support on. Nothing like it at all! I highly recommend using Gorgias for any growing company that is wanting to drive excellent customer support!

Glow Up
Stany Zjednoczone
Ponad rok korzystania z aplikacji
11 kwiecień 2023

This is the second company I have used Gorgias for support. It is very easy to use and with the right setup and integrations, it saves a lot of time for other tasks.

Snubbies
Stany Zjednoczone
Ponad rok korzystania z aplikacji
Gorgias Inc. odpowiedział(a) 12 kwiecień 2023

We’re very pleased to know that our service impressed you and that you’ve been enjoying your time with us! 🙏 Thanks a bunch for all the good feedback you've given us, Team! 🤗