Recenzje (713)

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21 grudzień 2017

We've only had it for week, but looking good so far; definitely great to keep customer service separate from inter-office mail and organized going into the holidays with office closure. Only suggestion would be to create a cleaner, streamlined interface (especially where customer info is displayed on right side of conversation) with less "comic-y" font and have everything justified to the margins ...

Jenny Bird Canada
Kanada
6 dni korzystania z aplikacji
29 czerwiec 2018

We switched from Intercom to Gorgias due to the advanced macro and scripting capability offered. Unlike Intercom, Gorgias is clearly built for eccomerce/Shopify, and offers a much more reasonable price point for your average merchant. We quite like having a ton of customer information alongside tickets, and not leaving the conversation to access Shiphero/Shopify is a huge plus.

Gorgias is a ...

Kommando
Stany Zjednoczone
4 dni korzystania z aplikacji
27 październik 2017

I've used a lot of software/apps for my business and many of them fail to get the fundamentals right. Gorgias is a delightful exception and does in fact make handling support cases easier...even enjoyable?! I have been using Gmail with a CloudHQ integration which accomplishes fairly similar things in terms of basic support functionality. That method is just clunky and doesn't offer any of the ...

Prometheus Lights 2
Stany Zjednoczone
3 dni korzystania z aplikacji
11 lipiec 2023

We downloaded and set everything up losing our whatsapp history in the process - the app is good but we would still need to go outside of the app to manage facebook group comments and others areas such as whatsapp ony being able to reply within 24 hours which doesnt work for us over the weekends - regrettably will need to find another solution

CurlyGirlMethodClub
Wielka Brytania
1 dzień korzystania z aplikacji
Gorgias Inc. odpowiedział(a) 13 lipiec 2023

Thank you for your feedback, Team. We truly appreciate it. 🙏

We've actually got some really good news for you. From 17th July, you'll be able to open or continue a WhatsApp ...

19 luty 2024

Pretty good!

HomeDecor
Wietnam
6 minut korzystania z aplikacji
Gorgias Inc. odpowiedział(a) 21 luty 2024

Hi HomeDecor!
Thank you for your kind feedback! It's nice to hear you found our service pretty good! 🌟
If there's anything specific you feel we could improve to earn that ...