Recenzje (713)

Ogólna ocena
4,2
Liczba recenzji z daną oceną
  • 84% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 9% ocen to oceny z 1 gwiazdkami
5 wrzesień 2017

Easy and super powerful saving us tons of time everyday vs Zendesk. Great support too

Kong Coolers
Stany Zjednoczone
Ponad 7 lat korzystania z aplikacji
13 kwiecień 2020

Gorgias has been super easy to use and integrate with our shopify store. You can easily update customers orders within the platform seamlessly, not having to do any back and forth in shopify.

Dripkit
Stany Zjednoczone
Prawie 7 lat korzystania z aplikacji
26 marzec 2018

Our team loves Gorgias. It has completely changed and streamlined our customer service process, and their customer support team is great. Many of the tweaks and feature requests we've made in the last several weeks of using the app have already been made.

Naturallclub2
Stany Zjednoczone
Ponad 6 lat korzystania z aplikacji
Edytowano 3 listopad 2017

We are really happy with Gorgias as it solves a major problem for us. We have 2 shopping carts in Shopify and setting up two more. We have email, live chat, Facebook and our recurring order app. You can just imagine how chaotic is was for our 2 customer service team members to open multiple stores and carts to help customers. While one was working on emails and the other taking calls they were ...

Invigor8diet
Stany Zjednoczone
Ponad 6 lat korzystania z aplikacji
2 lipiec 2018

Currently using Gorgias and really happy with it's integration into our current business! Super easy to use and the customer service team have been great when we have needed them. Would reccomend to others!

Thelittlehomie Au
Australia
Ponad 6 lat korzystania z aplikacji
27 kwiecień 2017

If I were to give this a rating at the beginning of the trial it might have been lower stars but they were able to let us try it out for a little longer due to some glitches and learning curve. Being a startup app I can imagine the obstacles they faced. That being said they were very attentive and fixed problems fairly quick. They were understanding and patient in dealing with our agents get use ...

Bargain Bows
Stany Zjednoczone
Ponad 6 lat korzystania z aplikacji
31 styczeń 2018

Migrating from Zendesk to Gorgias is worth the effort if for NO other reason than the simplicity of creating tickets.

Forget the fact that it natively integrates with your Shopify store, Email,, Shipstation, Slack channel or Facebook Messenger applications BETTER than INTERCOM. Forget the fact that the macro's are basically dynamic and can be triggered using 'tags' which, as a Shopify customer, ...

Down Feather Co
Stany Zjednoczone
Ponad 6 lat korzystania z aplikacji
8 wrzesień 2017

Gorgias is helping us streamline our workflow and make responding to existing customers and new customers faster and easier than ever before. By creating a new "ticket" for each new conversation it helps ensure that our customers correspondence doesn't go left unanswered and is helping us improve our customer service relationships.

On the surface Gorgias is a much improved messaging / email ...

M2s Bikes
Stany Zjednoczone
Ponad 6 lat korzystania z aplikacji
29 styczeń 2018

This app is amazing! Very user friendly, with so much capabilities..all in one window. Made our customer service a breeze and gave us the opportunity to provide even better quality of service to our customers. Highly recommended. The install was super easy, and the staff is beyond awesome!

Zero Foxtrot
Stany Zjednoczone
Ponad 6 lat korzystania z aplikacji
14 marzec 2018

We love using Gorgias. The transition from our previous platform went very smoothly and our team had no problem making the change with minimal training needed. The exciting part has been watching them realize just how much time they can save by using the macros and rules. We have a lot more of the platform to utilize, but the first month has been great and the support is 10 stars!

Paradise Fibers
Stany Zjednoczone
Około 6 lat korzystania z aplikacji