Gorgias , 690 avaliações
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Offers so many great features to support your Customers as a business Team. Always evolving and offer continued education. Great staff and helpful speedy Team members. Thank you.
Hey, Ketolibriyum Team!
Thank you so much for your kind words and positive feedback! We are delighted to hear that you have had a great experience with our Team and that our features have been beneficial for your business.
Our Team is dedicated to providing excellent customer support and continuously improving our services. Your feedback serves as motivation for us to maintain high standards and enhance our offerings.
We truly appreciate your support and look forward to continuing to serve you. 🙏
Gorgias is amazing at resolutions. They will always make sure all of your questions are answered and more!
We're so grateful for your kind words, EXO Drones Team! 🙏
Ensuring that all your questions are thoroughly answered is our top priority, and we're delighted to know that we've been able to exceed your expectations.
We're here for you whenever you need assistance, so please don't hesitate to reach out if you have any further questions or if there's anything else we can help you with.
Thank you for choosing Gorgias! 🤗
Their phone app does not work - it is broken 5 different ways. We've been barking at them for 4 months. My CS employee has literally NEVER been notified of a customer on the site messaging us. They let us know it is just not a priority. Infuriating. We are looking for a new solution.
Hello, Yogo Team.
Thank you for bringing these issues to our attention, and we deeply apologize for the frustration and inconvenience you have experienced. We take your feedback seriously and are committed to addressing each point you've raised.
It is concerning to hear about the difficulties you’ve encountered with our app, and it certainly isn't the level of quality we strive to deliver.
We sincerely regret that we did not meet your expectations. We assure you that we are reallocating resources to ensure that these types of issues are addressed more swiftly and efficiently. Our team is actively working on updates that will enhance the app’s functionality and reliability.
We would appreciate the opportunity to discuss this matter with you directly to explore ways we can make this right. We can see that our dedicated team has reached out to you.
Thank you once again for your honest feedback. It is crucial for us in our ongoing efforts to improve our service. We hope to have the chance to regain your trust and demonstrate the high standards our customers should always expect from us.
Gorgias is a convenient customer service solution. Instead of remembering to check email, chat, FB, IG etc, it is all in one place.
4 stars instead of 5 as it is a little hard to set up and takes some getting used to.
Dear Ease Living Team,
Thank you for taking the time to share your experience with Gorgias. We're pleased to hear that you find our platform convenient for managing customer service across various channels.
Your feedback regarding the setup process and usability is greatly appreciated. We understand that transitioning to a new system can sometimes be challenging, and rest assured, we're continuously working to enhance user-friendliness and streamline the onboarding process.
If you have any specific suggestions or encounter any further obstacles, please don't hesitate to reach out.
Thank you once again for your review and for choosing Gorgias. 🙏
Best helpdesk for shopify by far.
We were looking for a help desk to make our life easier and I have to say even though our needs are very specific we are 100 % satisfied.
It is simple to set up, the possibilities are endless and they have awesome support.
They are not the cheapest, but the money is worth it.
Thank you for your kind words, Fabini! 🤩
We're thrilled to hear that our helpdesk has made a positive impact on your business. Your satisfaction is our top priority, and we're here to support you every step of the way. 🫶🏻
There is no better customer service app out there. After having tried and finding issues with nearly every other customer service app on the marketplace, Gorgias was the answer to all of our problems. We cannot recommend it enough.
Hi Sheath Underwear Team! 👋🏻
Thank you for sharing such a heartwarming review! Your kind words are a true testament to the dedication and hard work our team puts into making our app stand out. 🌟
We are happy to have you as a valued user, and we genuinely appreciate your recommendation. Wishing you continued success and seamless customer service experiences with Gorgias! 🫶🏻
I'm so happy to have chosen Gorgias to be our Customer Service app at the end of the day.
Hit a few bumps with other apps and Gorgias came to the rescue. Incredible app that is developing at a good pace. They listen to their users and allow us to vote on certain features on the roadmap so they can understand their importance to us.
Of course, the Shopify integration is the best out there as well. Looking forward to grow our business with Gorgias and elevate the Customer Experience with Gorgias comprehensive statistics and features.
Thank you so much for sharing your review, NoCry Team! 🌟
We're so thrilled that our Team has been able to meet your needs and exceed your expectations. It's fantastic to hear that our Shopify integration has been valuable for your business.
Here at Gorgias, we're committed to continually improving our platform and listening to our clients' feedback, so we truly appreciate your input.
We're sincerely excited to continue supporting your business as you grow. Thank you for choosing us! 💛
Great customer service app. Easy to use and install. Great customer service on their end too. Very impressed.
Silverette Usa Crew,
We're delighted to hear that you found our platform easy to use and install, and that you were impressed with our level of customer service. 🙏
Thank you for taking the time to share your experience! If you have any questions or need further assistance, don't hesitate to reach out. We're always here to help! 🤗
Gorgias is a very complete platform. We are in the first steps to get the mas from it, but they are always ready to help.
Thank you for your feedback, Team!
We're pleased to know that you find Gorgias to be a comprehensive platform. We're here to support you every step of the way as you explore its full potential.
Please rest assured that we're committed to ensuring you get the most out of your experience with us. Thank you so much for recognizing that and sharing your story. 🙏
The customer support at this "customer support" software is comically bad. I have been using this software for almost five years and can not wait to get away from it.
Hi WindowCleaner!
Thank you for sharing your feedback with us. We appreciate your input and regret any inconvenience you've experienced. Our team is committed to continuously improving our services, and we'll take your comments into serious consideration as we work to enhance the customer experience. 🙏🏼