Gorgias , 690 avaliações

Classificação geral
4,3
Número por nível de avaliação
  • 85% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 8% das avaliações são de 1 estrelas
19 de abril de 2019

Gorgias has been a must for us. Chloe helped us massively when on-boarding. She was available to my team daily to answer questions and problem solve. We have never regretted our choice.

chocoTaco
Estados Unidos
Mais de 2 anos usando o app
24 de março de 2020

Gorgias is the best support platform for businesses running on Shopify. The deep Shopify integrations are an invaluable part of our support process and saves us countless hours a month. Great support as well.

Italic
Estados Unidos
Mais de 2 anos usando o app
22 de novembro de 2017

Great app! Does everything we need! Great support too!

Partserv
Estados Unidos
Mais de 2 anos usando o app
27 de março de 2023

Their support team is always there to help. Can't thank the team enough. Highly recommend Gorgias to any company utilizing Shopify as their helpdesk.

MìLà
Estados Unidos
Mais de 2 anos usando o app
Gorgias Inc. deixou uma resposta 28 de março de 2023

We’re so delighted to hear about your experience! 🎉 What we strive for is to be the best. Thank you so much for sharing your feedback and for choosing us in the first place. 🙏

13 de abril de 2020

Gorgias has been super easy to use and integrate with our shopify store. You can easily update customers orders within the platform seamlessly, not having to do any back and forth in shopify.

Dripkit
Estados Unidos
Mais de 2 anos usando o app
4 de agosto de 2020

We just moved from Zendesk to Gorgias, the entire set up experience was so easy and quick, Gorgias have been amazing to work with and extremely helpful and responsive. We love using Gorgias so much, it's made our team so much more efficient and focused.

The Beauty Chef USA
Estados Unidos
Aproximadamente 2 anos usando o app
21 de novembro de 2017

We were looking for a straightforward solution for our customer service and optimizing our communication with customers and visitors. I was looking at ZenDesk, it seemed really robust, however it was overkill for what we needed and it wasn't very intuitive to be honest, as well as it's integration into Shopify kind of sucks. Gorgias platform was immediately intuitive the moment we installed the app. It's got every feature we were looking for, and displays data from our Shopify store about the customer we are currently interacting with. I'm super impressed with this platform and highly recommend it to anyone looking for a customer service handling solution.

Okholistics
Estados Unidos
Aproximadamente 2 anos usando o app
22 de junho de 2020

Their CX is incredible. ALWAYS there for my hundreds of questions every day. So approachable, and always solve my problem in a matter of minutes. They'll give you heads up if they will be a minute. I've never felt like an issue has not been resolved.

Thank you, team!

Super Coffee
Estados Unidos
Aproximadamente 2 anos usando o app
24 de agosto de 2020

Our team had some questions and the Gorgias team was quick to respond and get our questions answered! Highly recommend!

Goodnite Guard
Estados Unidos
Aproximadamente 2 anos usando o app
24 de julho de 2017

Really simple to use. The staff is great at answering any and all questions and open to feedback from the people who use the service. Confident that this will only get better.

Tykables
Estados Unidos
Aproximadamente 2 anos usando o app