Avaliações (704)

Classificação geral
4,3
Número por nível de avaliação
  • 85% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 8% das avaliações são de 1 estrelas
20 de março de 2023

Gorgias has been so helpful in managing our inbox and providing better support to our customers. They are so responsive and willing to help build workflows/rules and layouts that better support our support team. I've worked with Gorgias on other clients, and they all love what the helpdesk has had to offer.

Good Pharma
Estados Unidos
11 meses usando o app
Gorgias Inc. deixou uma resposta 22 de março de 2023

We’re so thrilled to know that your experience with us has been a great one! It's always our top priority that you remain happy with the service you're receiving. If there's anything else that we could assist you with, you already know where to find us.

9 de maio de 2023

All my questions were answered promptly. I appreciate the time they took to help me work out the best solution for my business.

Chloé and Amélie
Austrália
11 meses usando o app
Gorgias Inc. deixou uma resposta 18 de maio de 2023

Hi, Team! Thanks a bunch for posting your review. Your feedback is vital to us as we’re always looking for ways to improve the service we provide. We'll definitely keep up the good work! 🙏

Data de edição: 8 de outubro de 2018

This Gorgias team completely changed our perspective on customer service. It's actually something we enjoy doing because they've made it so easy and efficient. Highly recommend.

Love Monday Apparel
Estados Unidos
11 meses usando o app
30 de agosto de 2019

The best helpdesk solution there is! Super easy to use and using their detailed macro function is a true lifesaver and truly streamlines your workflow.

The support team is outstanding and extremely prompt as well.

Overall, highly recommended!

True Lumens™ | Sharper Designs, Inc
Estados Unidos
11 meses usando o app
25 de outubro de 2018

Gorgias always impresses us at Run Gum. From integrations, to chat, to automation. This is the best Customer Support app we have used... and we have used them all at some point.

Run Gum
Estados Unidos
11 meses usando o app
17 de dezembro de 2018

One of the must-have App for Shopify! The automations are saving our customer service team an unbelievable amount of hours of work every week.

Peteaz
Canadá
11 meses usando o app
14 de agosto de 2023

This app has made our life a lot easier with automations and was pretty easy to set up. Customer service is very prompt and helpful!

NaturoBest
Austrália
11 meses usando o app
Gorgias Inc. deixou uma resposta 21 de agosto de 2023

Short and sweet! 😊

We're truly flattered when we receive a confirmation that our hard work really pays off. We'll make sure to keep up the good work and make your life even easier. 🙏

29 de novembro de 2017

Macroses and simple cancel and refund buttons gave us opportunity take many outsource support managers without giving them full access to Shopify and related risks.

Couple Jewelry
Estados Unidos
11 meses usando o app
29 de novembro de 2017

Good solution for small and middle-sized online shops. (Maybe for big ones too, but I have no such to check.)

Sugarclothes10
Estados Unidos
11 meses usando o app
29 de novembro de 2017

The only solution we have found, that has good Shopify integration, works with Facebook, e-mail and other channels and is simple to use.

Chiclub
Estados Unidos
11 meses usando o app