Avaliações (712)

Classificação geral
4,2
Número por nível de avaliação
  • 84% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 9% das avaliações são de 1 estrelas
27 de março de 2024

Gorgias is a very complete platform. We are in the first steps to get the mas from it, but they are always ready to help.

Renzo's Vitamins
Estados Unidos
8 meses usando o app
Gorgias Inc. deixou uma resposta 29 de março de 2024

Thank you for your feedback, Team!

We're pleased to know that you find Gorgias to be a comprehensive platform. We're here to support you every step of the way as you explore ...

9 de março de 2024

I'd like to express my positive experience with Gorgias' help desk app, which has proven to be a valuable asset for handling customer support on my Shopify store. Despite encountering a few initial bugs, the Gorgias team promptly addressed and resolved them, demonstrating their commitment to improving the overall user experience. While there's room for improvement in terms of support ...

Marbia Cosmetics
Reino Unido
2 meses usando o app
Gorgias Inc. deixou uma resposta 11 de março de 2024

Hi Marbia! 👋🏻
Thank you for sharing your positive experience with Gorgias! We're thrilled to hear that our helpdesk solution has been a valuable asset for your Shopify store. ...

22 de abril de 2024

The customer support at this "customer support" software is comically bad. I have been using this software for almost five years and can not wait to get away from it.

WindowCleaner.com
Estados Unidos
Mais de 1 ano usando o app
Gorgias Inc. deixou uma resposta 29 de abril de 2024

Hi WindowCleaner!
Thank you for sharing your feedback with us. We appreciate your input and regret any inconvenience you've experienced. Our team is committed to continuously ...

25 de março de 2024

The support from gorgias was very patient and friendly and helpful.

Skincerely Yours
Alemanha
Aproximadamente 2 anos usando o app
Gorgias Inc. deixou uma resposta 28 de março de 2024

Thank you so much for taking the time to share your positive experience with Gorgias!

Delivering excellent customer service is at the core of what we do, and it's incredibly ...

4 de junho de 2024

The Gorgias Support was amazing! Specifically the help of Magda, she was very professional and patient!

NotLabeled
Estados Unidos
7 meses usando o app
Gorgias Inc. deixou uma resposta 9 de junho de 2024

Dear NotLabeled Team,

Thank you so much for your wonderful review! We are thrilled to hear that you had an amazing experience with our support team, and especially with Magda ...

4 de março de 2024

terrible customer support! nobody answers!!!
it is not working properly and it's been a week and I am yet to get any help at all!!!

QuietLab
Hong Kong, RAE da China
6 meses usando o app
Gorgias Inc. deixou uma resposta 6 de março de 2024

Dear, Team.

We highly appreciate you taking the time to share your thoughts. We truly understand your concerns and sincerely regret to learn about the inconvenience the delay ...

29 de maio de 2024

The app was great

C-IN2 New York
Estados Unidos
Aproximadamente 3 anos usando o app
Gorgias Inc. deixou uma resposta 31 de maio de 2024

Thank you so much for your kind words!, C-IN2! 😻 We're thrilled to hear that you found Gorgias to be great. Your feedback means a lot to us and motivates our team to keep ...

4 de abril de 2024

So grateful for the quick and responsive support team at Gorgias!

Pink Stork
Estados Unidos
Aproximadamente 3 anos usando o app
Gorgias Inc. deixou uma resposta 6 de abril de 2024

We're delighted to hear that you've had a positive experience with our Support Team!

Providing prompt and helpful assistance is a top priority for us at Gorgias. Thank you ...

3 de abril de 2024

App would not integrate with email accounts as described and support was non existent, terrible app, don't waste your time or money

The Birch House
Austrália
8 dias usando o app
Gorgias Inc. deixou uma resposta 4 de abril de 2024

Hello, The Birch House Team.

We genuinely regret to know about your experience with our app. Your feedback is incredibly valuable to us, and we apologize for any ...

4 de março de 2024

**** MISLEADING ****
Firstly, I gave this app 1 star because I am sure it is a great app with loads of features although I did not set it up completely.
The reason being that you should CHECK YOUR SUBSCRIPTION whilst on the FREE TRIAL before you set it up. They give you all features which is about $360 USD a month ($550 AUD) aprox. Then when you want to get off the free trial and opt in for the $ ...

Stoned Hilda
Austrália
Aproximadamente 1 hora usando o app
Gorgias Inc. deixou uma resposta 7 de março de 2024

Hi Stoned Hilda!
We appreciate your feedback and want to ensure that all our users have a positive experience. We genuinely regret to learn about any confusion or ...