Avaliações (704)

Classificação geral
4,3
Número por nível de avaliação
  • 85% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 8% das avaliações são de 1 estrelas
10 de março de 2020

Gorgias has streamlined our customer service responses. Their customer service team has always been very receptive to requests and helping me find solutions.

Safe Ride 4 Kids
Estados Unidos
6 meses usando o app
9 de outubro de 2018

Everyone has been so helpful with questions when we made the switch over to Gorgias and the platform is really intuitive and easy to use. So many time-saving measures to increase efficiency within the app as well.

Marine Layer
Estados Unidos
6 meses usando o app
5 de abril de 2017

Great support team, quick to answer. Love the way it pulls in emails and FB chat (among other things)

Fidget Hq
Estados Unidos
6 meses usando o app
11 de novembro de 2020

We just changed to this app. Their customer service is prompt in assisting us with our concerns and providing resolutions.

LYFE Fuel
Estados Unidos
6 meses usando o app
11 de junho de 2020

It is always a pleasure to chat with and get help from the support team, both Aleksandra and Nikola. And the Gorgias software is a pleasure to work in.

Seniorshoppen
Dinamarca
6 meses usando o app
28 de outubro de 2019

Really great responsive customer service team! I highly recommend using Gorgias to ease and streamline customer service!

Mixology
Estados Unidos
6 meses usando o app
23 de março de 2020

Fantastic app and fantastic support. The app is a game changer with all the automation and ease of use for my CS people. Support is great particularly during COVID time with good support to clients.

Petite Studio
Estados Unidos
6 meses usando o app
4 de fevereiro de 2020

I have been using this app for a while and find it really efficient and has dramatically reduced my admin time.

Pretty Little Designs Pty Ltd
Austrália
6 meses usando o app
14 de abril de 2020

It's the only Help Desk that I need! Good thing I found them first. I didn't need to look for an alternative.

Their support also answers very quickly!

Consistent Home Delivery
Filipinas
6 meses usando o app
Data de edição: 16 de novembro de 2022

I have had a great experience on my second try on getting Gorgias set up. The first time there were many issues. Amy Elenius reached out to me and has worked with me to get all my issues resolved and up and running. I look forward to growing my business by offering excellent customer service now that I have the perfect tool to do it. Thank you

Coastal Gifts Inc
Estados Unidos
6 meses usando o app
Gorgias Inc. deixou uma resposta 3 de outubro de 2022

Dear Team,

We're sorry to hear how you feel about your experience with Gorgias, and about everything you've stated.

We can assure you that we are committed to resolving these matters, and are sorry that you remain dissatisfied despite all our efforts and advice on the resolution of all the issues in question. We have addressed the ones you have been having by asking for more information which would immensely help our Advanced Tech Team investigate these queries further.

This being said, we'd be more than happy to have this worked on and sorted out for you as soon as we've been provided with the necessary pieces of information.

We're sincerely grateful for your patience and cooperation.