Recensioner (705)

Helhetsomdöme
4,3
Antal per omdömesnivå
  • 85 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 8 % av omdömena har 1 stjärnor
24 april 2020

Great App, it was a game changer for our business in terms of automatization of the customer service flow.
It works well with both Shopify and Recharge app.
Also the support is very good and quick.

Bamboo Toothbrush Bam&Boo
Portugal
Nästan 2 år användning av appen
11 juni 2020

I use this app to assist with customer service for our stores across many countries. It simplifies my tasks and i'm always learning more ways I can utilise it to work for me. Also have always received excellent customer service whenever I reach out - The team are so knowledgeable and always ready to assist and help improve my experience. So good!

Sunnylife
Australien
Nästan 2 år användning av appen
30 juni 2017

great app! centralizes our support needs all in one place

Baby Bababa
USA
Nästan 2 år användning av appen
2 augusti 2019

Gorgias is an incredibly powerful tool for customer service. I can accomplish in 1 hr what would otherwise take 5 or more. A little bit of a learning curve to get it set up properly but very much worth the effort. Take some time to perfect the macros and automation rules - it will pay off. They also have great support.

Peak Yogurt
USA
Nästan 2 år användning av appen
9 juni 2020

Amazing APP, Impecible support. Live chat is always available to help guide you. They have a great onboarding process to help get all of your channels up and running. Plus they are always posting new blogs, guides, and webinars to help further your knowledge and improve efficiency and quality.

Brio Coolers
USA
Nästan 2 år användning av appen
25 augusti 2017

What a fantastically useful app!

Seamlessly, and cleverly, integrating, FB messages, email, Shopify and a ton of other platforms, Gorgias is a brilliant app that guides workflow and puts everything in one place.

I'm using Gorgias as a way for my team to communicate and as a customer support tool. But when you consider the possibilities when coupled with Zapier and HTTP integrations, this could be customized to fit the most complex of businesses.

Amazing support too. Worth every penny.

Proud Parent Tees
Storbritannien
Nästan 2 år användning av appen
2 april 2020

We've used Gorgias for almost two years now and we absolutely love it. The seamless integrations with Shopify and Recharge make solving problems a breeze. This is a must-have app!

Fresh Clean Tees
USA
Nästan 2 år användning av appen
19 september 2019

Great app! The support from the team is always great. Fast and always friendly. I would recommend this Helpdesk to any team. Small or big.

Reshoevn8r
USA
Mer än ett år användning av appen
20 september 2019

Amazing APP!!!! I would recommend this app to ANY TEAM, the support from the team is really great!!!

adogadgets HE
Spanien
Mer än ett år användning av appen
27 mars 2019

Our support team could not be happier with switching to Gorgias. Not only is it a helpdesk but it also incorporated social media, where most of our customers live. The integration with Shopify makes looking at orders seamless. Setting up the rules can take time, but Chloe, the head of customer success, has literally held our hand through all of it. We would not have survived the holiday rush without Gorgias.

Maverick by Logan Paul
USA
Mer än ett år användning av appen