Gorgias

We have had a great experience using Gorgias. We switched over from Desk.com and have not been disappointed at all. We pay 1/5 the price and get more for it. Way more. Great product, great customer service. There are strong automation capabilities and all the features you would want to have your service desk equipped with. Highly recommend for anyone that has been tossing and turning over whether to choose Desk.com or ZenDesk.com. Be smart...choose Gorgias.

Awsome application for keeping track of support tickets connected to orders or just product related questions. The love the rules and macros so you can customize for your needs. Great updates frequently.

Great customer service and onboarding process. If there aren't any direct integrations they'll generally help you create a system that solves the issue.

Gorgias is great overall and their support is amazing. I can't talk about one person, cause all of their support team is great. Thank you!

Great customer support; they were able to help with issues integrating into the new system quickly and efficiently! Although my team has been having technical issues in some areas, the support team has been very helpful in getting us back on track.

Gorgias is very powerful app and seamlessly built, I can tell they put tons of effort and consider every scenario customers could face. Very detail oriented app, you can tell they are not here just to make money but so focus on customer experience and support service for the long term success to come. Super fast and amazing attitude with customer support to try their best to solve my issues. Great job, deserve every penny for the powerful customer support app and amazing customer support from Gorgias, I'd certain it is the best app in the customer support field.

There is a lot zto learn about Gorgias but the team is always very helpful and gives you a fast response to your issues. The App is very unserfriendly.

Game changing app that restores my faith in innovation that actually works. I was contemplating hiring additional full time customer service agents until I found this app. Not only has it improved our service levels, but our time to resolution has improved by 65%.

One of the main differences with this app is the support from onboarding, to ad hoc requests, and customized support. In particular Richard and Chloe have been amazing and incredibly accessible whenever we needed help. Richard in particular has proven that applications are useless without the right penchant for support services which he has clearly mastered.

Kudos to the Gorgias team!

JSC

Great product. Looking forward to their mobile app evolution!

Awesome app, all the recommendations. Customer support is great which is the most important thing with these kinds of apps