Gorgias , 690 recensioner
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Excellent customer service! Aleksandra was so helpful and provided information in a straightforward manner.
Gorgias is a superior CRM experience versus others I have used (Zendesk, Freshdesk, Intercom) and the customer support is always responsive and helpful. Really enjoy this application!
I have only been using it a couple of days, but so far I am very happy. Got a quick respond every time I had a question. Very friendly and helpful.
Great app - love it so far! Seems super powerful... we're just scratching the surface of what it can do but we're feeling pretty confident we've made the right choice to scale our business with. And the customer service is awesome ;)
This app is a game-changer! I can see customer details, previous orders, shipping details, loyalty rewards points, and possible secondary account information from one page! I can even process refunds directly from the chat window. It has several useful integrations and is constantly making improvements! Highly recommend!
Support from Gorgias (esp Romain) has been above and beyond expectation. They really care about helping if you have questions or problems.
Integration of support with Shopify is great. Really looking forward to seeing new features added in the future. Keep up the good work!
Gorgias knows what they are doing. They definitely filled in a gap within the customer service category. Their customer support is awesome, extremely helpful and always updating their layout and adding more features. If you are looking for a customer support command center this is it.
FANTASTIC!! Such a straightforward platform to use! The customer service team are always on hand to help out if you need assistance, especially via the live chat feature. I highly recommend!
super assisted by the cs team, specifically Marija Danilovic! Hands up for the CS assistance! She reviewed and verified until closure of issue
By far, the best customer support I have ever experienced. The app and the back team is top-notch quality.