Gorgias , 690 recensioner

Helhetsomdöme
4,3
Antal per omdömesnivå
  • 85 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 8 % av omdömena har 1 stjärnor
9 april 2020

Ilija Kostic was super helpful! I really appreciate the effort to help me resolve our issues. I would definitely recommend this feature for any business owner.

Hairbrella
USA
Ungefär 2 månader användning av appen
11 april 2018

A very good app. Romain, Aasif and all other representatives are very helpful. It really changed our customer service tools a lot easier and convenient to navigate. Romain even did integrate SMS even if it wasn't from their list of integrations. Great job!

Miracle Natural Foods
USA
Ungefär 2 månader användning av appen
5 augusti 2020

Gorgias is intuitive and easy to use, loving it so far! Additionally, their customer support team has been available to help answer any questions we've had, 24/7. Awesome app and great group of people behind it! Would highly recommend.

Gladskin
USA
Ungefär 2 månader användning av appen
6 november 2017

We have tested other apps out there but none can live up to the great support of Gorgias AND how their hustling getting MANY app integrations!!

The backend is stupid simple to use, very easy to keep track of all the tickets, integrations and so on all in a simple drop down menu.

Ive sent in my recommendations and they have been very receptive.

Thanks again for an awesome app and looking forward to the additions!!

Truck Mount Forums
USA
Ungefär 2 månader användning av appen
29 augusti 2018

We tested a couple different apps for customer service. The level of integration with Shopify is a cut above the competition, enabling us to streamline operations and increase efficiency. Setup was straightforward, and the Gorgias team has been terrific and responsive to questions and requests for help. We are pleased!

Name Stories
USA
Ungefär 2 månader användning av appen
5 april 2017

What a wonderful app. I was skeptical at first, but with the free 300 tickets I gave it a go. I was surprised at how easy it is to work. A elementary school kid could use this app its so easy. Its taken a whole lot off our table, by making these so easy. I would recommend giving this a go.

Four Kings Clothing
USA
Ungefär 2 månader användning av appen
8 augusti 2018

The help desk is awesome!
If you have a question they get back to you very quickly!

Dinkydoo Fabrics Notions
Kanada
Ungefär 2 månader användning av appen
29 maj 2020

I am new to the Gorgias platform and given that I have questions, I used the Live chat & Helpdesk to communicate with the team. Within no-time there was an answer on their part which made it easier and faster for me to know more about this platform.

Aruba Aloe
Aruba
Ungefär 2 månader användning av appen
21 april 2023

We have been impressed with the easy transition to Gorgias from our previous platform and have been especially appreciative of all of the help from the onboarding teams to get us set up for success quickly!

Rowan, Inc.
USA
Ungefär en månad användning av appen
Gorgias Inc. svarade 25 april 2023

We are delighted to see this review, Team. 🙏 There is nothing more rewarding than to know how satisfied you are both with our platform and our Team. We'll do our best to become even better in the future! 🤗

30 maj 2017

Absolutely the best customer service app on shopify! Seamless integration and 5 star service from Romain.

Flower Chimp
Malaysia
Ungefär en månad användning av appen