Gorgias , 690 条评论

Amazing APP, Impecible support. Live chat is always available to help guide you. They have a great onboarding process to help get all of your channels up and running. Plus they are always posting new blogs, guides, and webinars to help further your knowledge and improve efficiency and quality.

What a fantastically useful app!

Seamlessly, and cleverly, integrating, FB messages, email, Shopify and a ton of other platforms, Gorgias is a brilliant app that guides workflow and puts everything in one place.

I'm using Gorgias as a way for my team to communicate and as a customer support tool. But when you consider the possibilities when coupled with Zapier and HTTP integrations, this could be customized to fit the most complex of businesses.

Amazing support too. Worth every penny.

We've used Gorgias for almost two years now and we absolutely love it. The seamless integrations with Shopify and Recharge make solving problems a breeze. This is a must-have app!

The easiest way to have all the interactions with our customers from different platforms in one place, easy to use, very friendly app and the best part is that you can keep track of the communication with them efficiently and fast

Great app to manage our emails and they offer reasonable rates. Plus, the customer service is excellent!

Responsive team, with a robust platform that is regularly updated and enhanced. Gorgias has provided the tools and support our business has needed to continously scale up.

I sent a message asking for help with adding signatures to an integrated email because it wasn't working correctly. Gorgias support answered within a few minutes and helped me figure out the issue. They always respond in a reasonable amount of time and help provide a solution to any issue we have!

Amazing app - so user friendly, everything just so easy to use and figure out. No lags, no downtimes so far, and the Customer Service is superb! Very helpful!

I recommend using Gorgias for every merchant using Shopify! its is so intuitive and gives many tools so that even if your support team doesnt have a lot of experience Gorgias customer care team - from set up to growth is so helpful!!! and the integration is really easy. Our agents team loves using it as well!

We use this app for our customer service & warranty departments. Pulling in the customer data and historical order data is a real time saver. Customer support is pretty top notch as well. We had prior experience with another ticket software and Gorgias is just better.