评论 (705)

整体评分
4.3
每个评分等级的数量
  • 85% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 8% 的评分是 1 星
2020年6月22日

Gorgias has taken our customer service to the next level. It was fairly easy to integrate with our other platforms and it is easy to learn as we add new users. Gorgias customer service is accessible and responsive. Our entire team is so happy to have found Gorgias.

JJwinks
美国
11个月 人在使用应用
2018年6月20日

Works well so far! Syncs well with Shopify orders for quicker customer service assistance.

Beer Nuts Brand Snacks
美国
11个月 人在使用应用
2023年3月20日

Gorgias has been so helpful in managing our inbox and providing better support to our customers. They are so responsive and willing to help build workflows/rules and layouts that better support our support team. I've worked with Gorgias on other clients, and they all love what the helpdesk has had to offer.

Good Pharma
美国
11个月 人在使用应用
Gorgias Inc.已回复 2023年3月22日

We’re so thrilled to know that your experience with us has been a great one! It's always our top priority that you remain happy with the service you're receiving. If there's anything else that we could assist you with, you already know where to find us.

2023年5月9日

All my questions were answered promptly. I appreciate the time they took to help me work out the best solution for my business.

Chloé and Amélie
澳大利亚
11个月 人在使用应用
Gorgias Inc.已回复 2023年5月18日

Hi, Team! Thanks a bunch for posting your review. Your feedback is vital to us as we’re always looking for ways to improve the service we provide. We'll definitely keep up the good work! 🙏

编辑时间:2018年10月8日

This Gorgias team completely changed our perspective on customer service. It's actually something we enjoy doing because they've made it so easy and efficient. Highly recommend.

Love Monday Apparel
美国
11个月 人在使用应用
2019年8月30日

The best helpdesk solution there is! Super easy to use and using their detailed macro function is a true lifesaver and truly streamlines your workflow.

The support team is outstanding and extremely prompt as well.

Overall, highly recommended!

True Lumens™ | Sharper Designs, Inc
美国
11个月 人在使用应用
2018年10月25日

Gorgias always impresses us at Run Gum. From integrations, to chat, to automation. This is the best Customer Support app we have used... and we have used them all at some point.

Run Gum
美国
11个月 人在使用应用
2018年12月17日

One of the must-have App for Shopify! The automations are saving our customer service team an unbelievable amount of hours of work every week.

Peteaz
加拿大
11个月 人在使用应用
2023年8月14日

This app has made our life a lot easier with automations and was pretty easy to set up. Customer service is very prompt and helpful!

NaturoBest
澳大利亚
11个月 人在使用应用
Gorgias Inc.已回复 2023年8月21日

Short and sweet! 😊

We're truly flattered when we receive a confirmation that our hard work really pays off. We'll make sure to keep up the good work and make your life even easier. 🙏

2017年11月29日

Macroses and simple cancel and refund buttons gave us opportunity take many outsource support managers without giving them full access to Shopify and related risks.

Couple Jewelry
美国
11个月 人在使用应用