评论 (713)

整体评分
4.2
每个评分等级的数量
  • 84% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 9% 的评分是 1 星
2017年9月5日

Easy and super powerful saving us tons of time everyday vs Zendesk. Great support too

Kong Coolers
美国
7年多 人在使用应用
2020年4月13日

Gorgias has been super easy to use and integrate with our shopify store. You can easily update customers orders within the platform seamlessly, not having to do any back and forth in shopify.

Dripkit
美国
接近7年 人在使用应用
2018年3月26日

Our team loves Gorgias. It has completely changed and streamlined our customer service process, and their customer support team is great. Many of the tweaks and feature requests we've made in the last several weeks of using the app have already been made.

Naturallclub2
美国
6年多 人在使用应用
编辑时间:2017年11月3日

We are really happy with Gorgias as it solves a major problem for us. We have 2 shopping carts in Shopify and setting up two more. We have email, live chat, Facebook and our recurring order app. You can just imagine how chaotic is was for our 2 customer service team members to open multiple stores and carts to help customers. While one was working on emails and the other taking calls they were ...

Invigor8diet
美国
6年多 人在使用应用
2018年7月2日

Currently using Gorgias and really happy with it's integration into our current business! Super easy to use and the customer service team have been great when we have needed them. Would reccomend to others!

Thelittlehomie Au
澳大利亚
6年多 人在使用应用
2017年4月27日

If I were to give this a rating at the beginning of the trial it might have been lower stars but they were able to let us try it out for a little longer due to some glitches and learning curve. Being a startup app I can imagine the obstacles they faced. That being said they were very attentive and fixed problems fairly quick. They were understanding and patient in dealing with our agents get use ...

Bargain Bows
美国
6年多 人在使用应用
2018年1月31日

Migrating from Zendesk to Gorgias is worth the effort if for NO other reason than the simplicity of creating tickets.

Forget the fact that it natively integrates with your Shopify store, Email,, Shipstation, Slack channel or Facebook Messenger applications BETTER than INTERCOM. Forget the fact that the macro's are basically dynamic and can be triggered using 'tags' which, as a Shopify customer, ...

Down Feather Co
美国
6年多 人在使用应用
2017年9月8日

Gorgias is helping us streamline our workflow and make responding to existing customers and new customers faster and easier than ever before. By creating a new "ticket" for each new conversation it helps ensure that our customers correspondence doesn't go left unanswered and is helping us improve our customer service relationships.

On the surface Gorgias is a much improved messaging / email ...

M2s Bikes
美国
6年多 人在使用应用
2018年1月29日

This app is amazing! Very user friendly, with so much capabilities..all in one window. Made our customer service a breeze and gave us the opportunity to provide even better quality of service to our customers. Highly recommended. The install was super easy, and the staff is beyond awesome!

Zero Foxtrot
美国
6年多 人在使用应用
2018年3月14日

We love using Gorgias. The transition from our previous platform went very smoothly and our team had no problem making the change with minimal training needed. The exciting part has been watching them realize just how much time they can save by using the macros and rules. We have a lot more of the platform to utilize, but the first month has been great and the support is 10 stars!

Paradise Fibers
美国
大约6年 人在使用应用