Gorgias: Helpdesk, Chat & FAQ

Highly recommend Gorgias. Easy setup. Feature-rich. Blows both Zendesk and Kustomer away on price.

Our favorite chat tool we have tried. It is not cheap but for the features it provides it works really well. Have been using Gorgias for 2.5+ years and happy with the service and so are our customers.

Gorgias is an amazing customer service app, it puts everything at your fingers and saves so much time. The amount of time we'd spend looking up orders when a customer emailed in was crazy. With thier template system most of our tickets can be responded to in under 10 seconds, and the customers love it!! If you are considering Gorgias to replace your current help desk, do it. Shout out to Nikola for great support too!

very helpful and responsive rep! I got the answer to my inquiry right away. I am giving it a 5-star rating! :)

Gorgias is amazing! I can't even think anything bad about them.
They are so supportive that I wish everyone will be like them, also the app making your customer support life so easy, I recommend you to try and believe me you will fall in love

This app has helped us level up our customer service management. The support team is great and so quick to reply if you have any issues at all setting up your interface.

Helpful! Works great to have a centralized system for all the messages/emails from customers. It makes the customer service team efficient!

I love everything about gorgias. The support is exceptional, any questions I have are answered with fantastic detail, the last one they even made a video to show me how to filter an email into a certain view. Brilliant product and backed by even better support.

Have utilized both the Helpdesk and Live Chat for assistance with onboarding new team member. Fantastic turnaround times and solid knowledge-sharing, regardless of the level of (question/feature) difficulty. Keep it up!

Gorgias is the best support platform for businesses running on Shopify. The deep Shopify integrations are an invaluable part of our support process and saves us countless hours a month. Great support as well.