評價 (704)

整體評分
4.3
各級評分數量
  • 85% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 8% 的評分為 1 顆星
2023年3月20日

Gorgias has been so helpful in managing our inbox and providing better support to our customers. They are so responsive and willing to help build workflows/rules and layouts that better support our support team. I've worked with Gorgias on other clients, and they all love what the helpdesk has had to offer.

Good Pharma
美國
使用應用程式 11個月
Gorgias Inc. 已回覆 2023年3月22日

We’re so thrilled to know that your experience with us has been a great one! It's always our top priority that you remain happy with the service you're receiving. If there's anything else that we could assist you with, you already know where to find us.

2023年5月9日

All my questions were answered promptly. I appreciate the time they took to help me work out the best solution for my business.

Chloé and Amélie
澳洲
使用應用程式 11個月
Gorgias Inc. 已回覆 2023年5月18日

Hi, Team! Thanks a bunch for posting your review. Your feedback is vital to us as we’re always looking for ways to improve the service we provide. We'll definitely keep up the good work! 🙏

編輯時間:2018年10月8日

This Gorgias team completely changed our perspective on customer service. It's actually something we enjoy doing because they've made it so easy and efficient. Highly recommend.

Love Monday Apparel
美國
使用應用程式 11個月
2019年8月30日

The best helpdesk solution there is! Super easy to use and using their detailed macro function is a true lifesaver and truly streamlines your workflow.

The support team is outstanding and extremely prompt as well.

Overall, highly recommended!

True Lumens™ | Sharper Designs, Inc
美國
使用應用程式 11個月
2018年10月25日

Gorgias always impresses us at Run Gum. From integrations, to chat, to automation. This is the best Customer Support app we have used... and we have used them all at some point.

Run Gum
美國
使用應用程式 11個月
2018年12月17日

One of the must-have App for Shopify! The automations are saving our customer service team an unbelievable amount of hours of work every week.

Peteaz
加拿大
使用應用程式 11個月
2023年8月14日

This app has made our life a lot easier with automations and was pretty easy to set up. Customer service is very prompt and helpful!

NaturoBest
澳洲
使用應用程式 11個月
Gorgias Inc. 已回覆 2023年8月21日

Short and sweet! 😊

We're truly flattered when we receive a confirmation that our hard work really pays off. We'll make sure to keep up the good work and make your life even easier. 🙏

2017年11月29日

Macroses and simple cancel and refund buttons gave us opportunity take many outsource support managers without giving them full access to Shopify and related risks.

Couple Jewelry
美國
使用應用程式 11個月
2017年11月29日

Good solution for small and middle-sized online shops. (Maybe for big ones too, but I have no such to check.)

Sugarclothes10
美國
使用應用程式 11個月
2017年11月29日

The only solution we have found, that has good Shopify integration, works with Facebook, e-mail and other channels and is simple to use.

Chiclub
美國
使用應用程式 11個月