評論 (714)

整體評分
4.2
各級評分數量
  • 84% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 9% 的評分為 1 顆星
2019年12月31日

Nikola Dimic provided excellent support yesterday!! But it can be difficult to get a hold of the customer success or live chat help sometimes

Balance Athletica
美國
使用應用程式 22天
2017年11月16日

First time user of this sort of app.
Just finding our feet now but the support team at Gorgias have been very willing to assist.
Cycology

Cycology Au
澳洲
使用應用程式 21天
2020年2月24日

Super helpful and responsive. Took about 24 hours to respond to an error I was having. The solution they gave fixed the issue.

Catholic T-Shirt Club
美國
使用應用程式 21天
2018年6月18日

Good so far. We have tried a number of different help desks and this has proved to be the one we like the most. We are still discovering how powerful it all is and don't use it to its full capacity, but I'm sure we will.

Goal Kick Soccer
美國
使用應用程式 21天
2024年3月20日

I'm so happy to have chosen Gorgias to be our Customer Service app at the end of the day.

Hit a few bumps with other apps and Gorgias came to the rescue. Incredible app that is developing at a good pace. They listen to their users and allow us to vote on certain features on the roadmap so they can understand their importance to us.

Of course, the Shopify integration is the best out there as ...

NoCry
愛沙尼亞
使用應用程式 20天
Gorgias Inc. 已回覆 2024年3月21日

Thank you so much for sharing your review, NoCry Team! 🌟

We're so thrilled that our Team has been able to meet your needs and exceed your expectations. It's fantastic to hear ...

2020年8月3日

We love Gorgias. We previously had Freshchat & it was so clunky & difficult to use. Gorgia's so much better & intuitive to Shopify. I HIGHLY recommend them & their customer service rocks too!

Snyder Performance Engineering
美國
使用應用程式 20天
2020年3月18日

Gorgias has helped us increase our efficiency and improve customer service! And they have a fantastic support team, thank you Nikola!!!

Tropicfeel
西班牙
使用應用程式 20天
2018年8月27日

Gorgias is an amazing support app.

It makes simple things but perfectly.

It allows us to automate most of our processes thanks to macros and integrations.

Equisense Store
法國
使用應用程式 20天
2018年1月25日

After 13 years with Nexternal, we migrated to Shopify Advanced recently. There were a great many reasons for the migration but lack of a CRM for Nexternal was very high on my list as our customer service were having to cross-reference information in about 5 different places which was inefficient and error-prone. I tried out Gorgias because of the integrations and good reviews on the support, then ...

The Dry Eye Shop
美國
使用應用程式 20天
2017年4月22日

Awesome customer service. I was having trouble with getting emails and customer support was amazing, haven't had the chance to do anything else yet but am confident it will perform as it should

No2store
紐西蘭
使用應用程式 19天