Gorgias ‑ Helpdesk & Live Chat

Gorgias ‑ Helpdesk & Live Chat

A partire da $10/mese. Prova gratuita di 7 giorni. Possono essere applicati costi aggiuntivi.
Valutazione (4,4)
Recensioni
Sviluppatore

Elementi chiave

Popolare tra le attività come la tua
  • Con sede negli Stati Uniti

Informazioni sull’app

Lanciata

1 marzo 2017

Lingue

Inglese

Si integra con

Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations

Si adatta perfettamente a

Shopify Flow

Unify all support conversations (and related orders) to accelerate growth through happier customers.

Convert more shoppers, and retain them longer, with Gorgias — the revenue-focused customer service platform for fast-growing ecommerce merchants. Centralize every order, every conversation, even social comments and DMs, all in one customer ticket view. Reduce checkout friction with self-service resources that provide instant answers, or use dynamic Macros to auto-fill responses with personalized info. All of this turns your support agents into sales reps for your business, accelerating revenue.

Convert more shoppers, and retain them longer, with Gorgias — the revenue-focused customer service platform for fast-growing ecommerce merchants. Centralize every order, every conversation, even social comments and DMs, all in one customer ticket view. Reduce checkout friction with self-service resources that provide instant answers, or use dynamic Macros to auto-fill responses with personalized info. All of this turns your support agents into sales reps for your business, accelerating revenue. altro
  • Prioritize email, chat, voice, SMS, WhatsApp and social comments/DMs in one feed
  • Get full customer context before answering, with order and conversation history
  • View, edit, and cancel Shopify orders without leaving the Gorgias customer view
  • Improve your support: Track team activity and support metrics on live dashboards
  • Instantly answer shopper questions with self-service menus — no agent required

Prezzi

Prova gratuita di 7 giorni

Starter plan

$10/mese

$0.40 per each additional ticket

  • 3 customer support agents
  • 50 tickets per month included
  • Live chat

Basic plan

$60/mese

o a $600/anno con un risparmio del 17%

$40 per each additional 100 tickets

  • Unlimited customer support agents
  • 300 tickets per month included
  • Live chat
  • Customer service
  • Automation add-on available

Pro plan

$360/mese

o a $3,600/anno con un risparmio del 17%

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 2000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Advanced plan

$900/mese

o a $9,000/anno con un risparmio del 17%

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 5000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Starter plan

$10/mese

$0.40 per each additional ticket

  • 3 customer support agents
  • 50 tickets per month included
  • Live chat

Basic plan

$60/mese

o a $600/anno con un risparmio del 17%

$40 per each additional 100 tickets

  • Unlimited customer support agents
  • 300 tickets per month included
  • Live chat
  • Customer service
  • Automation add-on available

Pro plan

$360/mese

o a $3,600/anno con un risparmio del 17%

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 2000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Advanced plan

$900/mese

o a $9,000/anno con un risparmio del 17%

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 5000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

590 recensioni

Valutazione complessiva
4,4
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 4% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 6% delle recensioni ha 1 stelle
28 maggio 2023

The support team were very helpful and patient with my queries. Although they were unable to help with my problem, it was quickly referred to a technical team member.

Aussie Pharma Direct
Australia
25 maggio 2023

I use Gorgias everyday and it helps me manage my work and tasks so much. The Gorgias Team as super helpful and are always so quick to respond. Highly recommend.

Gisou UK
Paesi Bassi
Tempo di utilizzo dell’app: Circa 2 anni
Gorgias Inc ha risposto 25 maggio 2023

Truly happy to hear that you're satisfied with our service. Thank you for taking the time to review it and post such kind comments about our Team. We're truly proud of their work. ⭐️

24 maggio 2023

I use Gorgias for my eCommerce Customer Support and love it. Very simple to use and saves me so much time having all of my customer information in one place. Backed by a very friendly and helpful support team. Highly recommend!

Bar Stool Home
Australia
Tempo di utilizzo dell’app: 9 mesi
Gorgias Inc ha risposto 25 maggio 2023

We're very grateful for your lovely comments, Team. That's exactly what we're all about and it's a great pleasure hearing that we've managed to achieve it. 🙏

Informazioni sull’app

Lanciata

1 marzo 2017

Lingue

Inglese

Si integra con

Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations

Si adatta perfettamente a

Shopify Flow

Sviluppata da Gorgias Inc

Informazioni su Gorgias Inc

Valutazione media: 4,4

Crea app per l’App Store di Shopify da 6 anni

Assistenza

Invia un messaggio

support@gorgias.com

Questo sviluppatore non offre assistenza diretta in Italiano.

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