Gorgias: AI, Helpdesk & Chat
- Prezzi
-
A partire da $10/mese. Prova gratuita disponibile.
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
- Valutazione
- 4,3 (629)
- Sviluppatore
- Gorgias Inc.
Galleria immagini in evidenza
Leading AI-powered conversational commerce platform for brands
Built for ecommerce, Gorgias combines a powerful helpdesk foundation with a conversational AI layer to elevate customer experience across the entire journey. The platform powers AI-driven customer service that helps brands support, sell, and re-engage shoppers at scale. Automate high-volume customer support, enable easy self-service, and route high-impact conversations to human teams—all from one unified platform across email, chat, social, voice, and SMS.
- Helpdesk built for scale: Manage all customer conversations in one unified inbox
- Autonomous ticket resolution: AI Agent handles end-to-end support
- AI Shopping Assistant: Recommend products and guide shoppers in real time
- Unified commerce stack: 100+ integrations to power the full customer journey
- Actionable analytics: Turn customer conversations into insights to drive revenue
- App più diffuse tra i negozi simili al tuo
- Con sede negli Stati Uniti
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
- Check-out
- Shopify Flow
- Pannello di controllo Shopify
- 20+ Integrations
- Aircall
- Attentive
- Klaviyo
- Recharge
- Yotpo
Categorie
Messaggistica in tempo reale
Risposte automatiche
Canali
Prezzi
Starter plan
$10 /mese
$0.40 per each additional ticket
Funzionalità
- 3 customer support agents
- 50 tickets per month included
- Live chat
Prova gratuita di 7 giorni
Basic plan
$60 /mese
o a $600/anno con un risparmio del 17%
$40 per each additional 100 tickets
Funzionalità
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
Prova gratuita di 7 giorni
Pro plan
$360 /mese
o a $3,600/anno con un risparmio del 17%
$36 per each additional 100 tickets
Funzionalità
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
Prova gratuita di 7 giorni
Advanced plan
$900 /mese
o a $9,000/anno con un risparmio del 17%
$36 per each additional 100 tickets
Funzionalità
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
Prova gratuita di 7 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (629)
We’ve been using Gorgias for our customer support for the past 7 years and it’s been a great platform for our team. It keeps all of our customer interactions in one place and makes it much easier to stay organized. The AI features are also really helpful for generating responses and speeding things up. Overall, it’s made our workflow smoother and we’d definitely recommend it to other support teams.
Thank you so much for your continued trust over the past 7 years!
We’re thrilled to hear that Gorgias has been a reliable part of your support operations and that it’s helping your team stay organized and efficient. It’s especially great to know the AI features are supporting faster responses and a smoother workflow.
We truly appreciate your recommendation and are grateful to be part of your journey!
We've been using Gorgias for customer support for many years now and it’s been a great addition to our stack. The AI Agent in particular has been surprisingly effective at handling routine inquiries like order tracking and shipping updates without needing human intervention. Recently it handled a “where is my order” ticket, provided the tracking link and delivery context, and the customer left a 5/5 CSAT saying it was very helpful.
For ecommerce brands dealing with high ticket volumes, automating these repetitive questions saves a lot of time while still keeping the customer experience solid. Looking forward to seeing how their AI continues to evolve.
Thank you for the kind words, Seido Knives team!
We’re thrilled to hear the AI Agent is handling routine inquiries like tracking updates so effectively and earning 5/5 CSAT along the way.
It’s great to be part of your support stack after all these years!
We’ve been using Gorgias for 2 years and it’s completely transformed how we approach CX. It’s helped us streamline support and scale automations across multiple stores. The recent AI Agent developments are really powerful and already making a big impact. Working with Alexandra and Stefan has also been great!
Highly recommend for any Shopify brand looking to level up their CX.
Thank you for the kind words, Au Vodka team!
It’s incredibly rewarding to hear how Gorgias has supported your team over the past two years in streamlining support and scaling your CX strategy across multiple stores.
We’re especially glad to hear that the recent AI Agent developments are already making a meaningful impact on your business. And we’ll be sure to pass along your kind words to Alexandra and Stefan, they’ll really appreciate it!
We’re grateful to be part of your journey and look forward to continuing to support your growth.
Assistenza
Assistenza per l’app fornita da Gorgias Inc..
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Sviluppatore
Lanciata
1 marzo 2017
Accesso ai dati
Questa app deve accedere ai seguenti dati per funzionare con il tuo negozio. Scopri perché su informativa sulla privacy degli sviluppatori.
Visualizza dati personali:
Clienti, proprietario del negozio, collaboratori del blog
-
Clienti
Nome, indirizzo email, numero di telefono, indirizzo fisico, geolocalizzazione, indirizzo IP, browser e sistema operativo
-
Proprietario del negozio
Nome, indirizzo email, numero di telefono, indirizzo fisico
-
Collaboratori del blog
Indirizzo email, indirizzo IP, browser e sistema operativo
Visualizza e modifica i dati del negozio:
Clienti, prodotti, ordini, sconti, Negozio online
-
Modifica clienti
Dati dei clienti
-
Visualizza prodotti
Scorte, prodotti, inserzioni di prodotto, collezioni
-
Modifica ordini
Bozze di ordini, evasioni degli ordini, modifiche agli ordini, tutta la cronologia degli ordini
-
Modifica sconti
Codici sconto e promozioni
-
Modifica Negozio online
Pagine del Negozio online, tag script del Negozio online, tema
-
Visualizza altri dati
Scorte di prodotti e varianti
In primo piano
Altre app come questa
