
Gorgias ‑ Helpdesk & Live Chat
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Elementi chiave
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Con sede negli Stati Uniti
Informazioni sull’app
Lanciata
1 marzo 2017
Lingue
Inglese
Categorie
Chat , Gestione ticket assistenzaSi integra con
Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ IntegrationsSi adatta perfettamente a
Shopify FlowUnify all support conversations (and related orders) to accelerate growth through happier customers.
Convert more shoppers, and retain them longer, with Gorgias — the revenue-focused customer service platform for fast-growing ecommerce merchants. Centralize every order, every conversation, even social comments and DMs, all in one customer ticket view. Reduce checkout friction with self-service resources that provide instant answers, or use dynamic Macros to auto-fill responses with personalized info. All of this turns your support agents into sales reps for your business, accelerating revenue.
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Prioritize email, chat, voice, SMS, WhatsApp and social comments/DMs in one feed
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Get full customer context before answering, with order and conversation history
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View, edit, and cancel Shopify orders without leaving the Gorgias customer view
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Improve your support: Track team activity and support metrics on live dashboards
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Instantly answer shopper questions with self-service menus — no agent required
Prezzi
Prova gratuita di 7 giorniStarter plan
$10/mese
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
Basic plan
$60/mese
o a $600/anno con un risparmio del 17%
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
Pro plan
$360/mese
o a $3,600/anno con un risparmio del 17%
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
Advanced plan
$900/mese
o a $9,000/anno con un risparmio del 17%
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
Starter plan
$10/mese
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
Basic plan
$60/mese
o a $600/anno con un risparmio del 17%
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
Pro plan
$360/mese
o a $3,600/anno con un risparmio del 17%
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
Advanced plan
$900/mese
o a $9,000/anno con un risparmio del 17%
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
590 recensioni
The support team were very helpful and patient with my queries. Although they were unable to help with my problem, it was quickly referred to a technical team member.
I use Gorgias everyday and it helps me manage my work and tasks so much. The Gorgias Team as super helpful and are always so quick to respond. Highly recommend.
Truly happy to hear that you're satisfied with our service. Thank you for taking the time to review it and post such kind comments about our Team. We're truly proud of their work. ⭐️
I use Gorgias for my eCommerce Customer Support and love it. Very simple to use and saves me so much time having all of my customer information in one place. Backed by a very friendly and helpful support team. Highly recommend!
We're very grateful for your lovely comments, Team. That's exactly what we're all about and it's a great pleasure hearing that we've managed to achieve it. 🙏
Informazioni sull’app
Lanciata
1 marzo 2017
Lingue
Inglese
Categorie
Chat , Gestione ticket assistenzaSi integra con
Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ IntegrationsSi adatta perfettamente a
Shopify FlowSviluppata da Gorgias Inc
Informazioni su Gorgias Inc
Valutazione media: 4,4
Crea app per l’App Store di Shopify da 6 anni
Assistenza
Invia un messaggiosupport@gorgias.com
Questo sviluppatore non offre assistenza diretta in Italiano.
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