Gorgias ‑ Helpdesk & Live Chat
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Elementi chiave
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Con sede negli Stati Uniti
Informazioni sull’app
Lanciata
1 marzo 2017
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Chat , Gestione ticket assistenzaFunziona con
Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ IntegrationsUnify all support conversations (and related orders) to accelerate growth through happier customers.
Convert more shoppers, and retain them longer, with Gorgias — the revenue-focused customer service platform for fast-growing ecommerce merchants. Centralize every order, every conversation, even social comments and DMs, all in one customer ticket view. Reduce checkout friction with self-service resources that provide instant answers, or use dynamic Macros to auto-fill responses with personalized info. All of this turns your support agents into sales reps for your business, accelerating revenue.
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Prioritize email, chat, voice, SMS, WhatsApp and social comments/DMs in one feed
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Get full customer context before answering, with order and conversation history
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View, edit, and cancel Shopify orders without leaving the Gorgias customer view
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Improve your support: Track team activity and support metrics on live dashboards
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Instantly answer shopper questions with self-service menus — no agent required
Prezzi
Prova gratuita di 7 giorniStarter plan
$10/mese
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
Basic plan
$60/mese
o a $600/anno con un risparmio del 17%
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
Pro plan
$360/mese
o a $3,600/anno con un risparmio del 17%
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
Advanced plan
$900/mese
o a $9,000/anno con un risparmio del 17%
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
Starter plan
$10/mese
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
Basic plan
$60/mese
o a $600/anno con un risparmio del 17%
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
Pro plan
$360/mese
o a $3,600/anno con un risparmio del 17%
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
Advanced plan
$900/mese
o a $9,000/anno con un risparmio del 17%
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
639 recensioni
Quick response, lots of helpful information and links provided by operator.
Thank you for your kind words, Ourself! 🙏
We're delighted to hear that you found our response quick and the information provided was helpful. We know the importance of having a reliable support system and we are glad we meet your expectations! 💛
We are overall very happy with Gorgias and all the features it offers. The support team is quick and easy to work with and always answers our questions in a timely manner :) There are many features we enjoy about this platform!
That's fantastic to hear, Big Barker Team!
We're more than thrilled to know that you've been having such a great experience with us. Clear explanations and understanding of your queries are our top priority, and it's awesome to hear that we're doing a good job.
If you ever need more assistance, you know where to find us. 🙏
Loving Gorgias so far. The tips and tricks as well as their responsiveness is unmatched.
Hi, Wondery!
Thank you for your kind words! 🙏
We're thrilled to hear that you're enjoying Gorgias and finding the tips and tricks valuable. Our Team is dedicated to providing the best possible service and being responsive to your needs, so we are glad to hear you are enjoying our service so far.
Should you ever require further assistance, we're here to help you make the most of Gorgias. 🙏
Really great support when needed.
That's just who we are! 💪
And we can surely relate to what you mean when you say "really great support" – clear communication is like a breath of fresh air.
Thank you so much for recognizing our dedication and efforts. Here's to many, many years in front of us. 🥂
Great app, easy to use...their customer service is second to none and they are always quick to get back to us and keep us in the know of upcoming/planned updates and any issues/steps being taken to fix them
What an honour to receive such an appraisal, Team! 🙏
We're so thrilled to learn that your journey with us has been smooth so far. Please rest assured we are dedicated to ensuring you have a seamless experience, and it's feedback like yours that keeps us motivated.
Thank you so much on behalf of everyone here at Gorgias! 🤗
Informazioni sull’app
Lanciata
1 marzo 2017
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Chat , Gestione ticket assistenzaFunziona con
Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ IntegrationsSviluppata da Gorgias Inc.
Informazioni su Gorgias Inc.
Valutazione media: 4,3
Crea app per l’App Store di Shopify da 7 anni
180 Sansome Street, Suite 1800, San Francisco, CA, 94104, US
Assistenza
Invia un messaggiosupport@gorgias.com
Questo sviluppatore non offre assistenza diretta in Italiano.
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