Gorgias ‑ Live Chat & Helpdesk
The customer support platform for ecommerce
Sezione dei valori chiave
Centralize customer tickets
Facebook, Instagram, Emails, live chat, SMS, and even calls: stop switching all day long and solve all support requests from one place.
Reduce response time
Use pre-made templates that include customer data like shipping and order details to address any question in 2 clicks.
Automate your support
Stop losing time by responding to recurring request and let Gorgias answers questions like "Where is my order" with a personalized message.

Gorgias ‑ Live Chat & Helpdesk
Data di lancio
Si integra con
- ReCharge
- Shipstation
- Messenger
- Aircall
- LoyaltyLion
- +20more

Gorgias ‑ Live Chat & Helpdesk
Data di lancio
Si integra con
- ReCharge
- Shipstation
- Messenger
- Aircall
- LoyaltyLion
- +20more
Prezzi 7 giorni di prova gratuita
Vedi tutte le opzioni di prezzoBasic plan
$60/mese
o $50/mese fatturato a $600 una volta all'anno
$20 per each additional 100 tickets
Pro plan
$360/mese
o $300/mese fatturato a $3,600 una volta all'anno
$18 per each additional 100 tickets
Advanced plan
$900/mese
o $750/mese fatturato a $9,000 una volta all'anno
$18 per each additional 100 tickets
* Tutte le spese sono fatturate in USD.
** Le addebiti ricorrenti, comprese le spese per utilizzo o mensili, sono fatturate ogni 30 giorni.
Recensioni
La valutazione complessiva riflette lo stato attuale dell'app. Tiene in considerazione tutte le recensioni relative all'app, ma dà priorità a quelle più recenti.
Hundeliebling
There is a lot zto learn about Gorgias but the team is always very helpful and gives you a fast response to your issues. The App is very unserfriendly.
Bare Bones
We have been using the Gorgias app for almost a year now, and it has allowed us to continue to grow our company without having to add customer service staff. It streamlines the whole CS process, integrating every channel of communication into one tidy but robust platform that one person can manage, allowing as much automation as we could possibly want or need, but making it completely customizable so we can maintain the personal and human touch our customers value so highly. they provide training both live and asynchronous, and when I just need to reach out to get an immediate answer, they have never failed me, even on weekends. Gorgias lives out the kind of customer service we want for our company, and they make it possible for us to do.
Jude Connally
Great app with really good customer service! Over the last few days I have had to reach out to customer service for a couple questions and they helped me tweak a few things in a matter of minutes!
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