![Gorgias](https://cdn.shopify.com/app-store/listing_images/d783d0d0ded4ab7a13c20f47533819a3/icon/CNrzhbD8hfkCEAE=.png)
Gorgias
- Preços
-
A partir de $10/mês. Avaliação gratuita.
- Destaques
- Popular entre empresas dos Estados Unidos
- Compatível com os temas mais recentes
- Classificação
- 4,3 (699)
- Desenvolvedor
- Gorgias Inc.
Galeria de imagens em destaque
Create 5-star customer experiences, one conversation at a time.
Gorgias is a customer experience platform that combines all your support channels into one inbox. Every interaction is attached to relevant customer data pulled straight from Shopify. Plus, it integrates with 100+ apps. No matter your store size, Gorgias can instantly handle all your support tickets with smart automation and AI, making your support team and customers happy.
- Omnichannel: Unify email, chat, voice, TikTok, Instagram & more in one inbox
- Order management: Edit, refund, duplicate, and cancel orders on Gorgias directly
- Fast responses: Resolve questions promptly using AI-powered ticket management
- Data-driven: Learn how your support team generates sales with Revenue Statistics
- Offer 24/7 support: Answer FAQs with a Help Center, chat & website campaigns
Contém texto sem tradução
- Destaques
- Popular entre empresas dos Estados Unidos
- Compatível com os temas mais recentes
Lançado
1 de março de 2017
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Funciona com
Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ IntegrationsPreços
Starter plan
$10 /mês
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
Avaliação gratuita de 7 dias
Basic plan
$60 /mês
ou $600/ano (economia de 17%)
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
Avaliação gratuita de 7 dias
Pro plan
$360 /mês
ou $3,600/ano (economia de 17%)
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
Avaliação gratuita de 7 dias
Advanced plan
$900 /mês
ou $9,000/ano (economia de 17%)
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
Avaliação gratuita de 7 dias
Starter plan
$10 /mês
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
Avaliação gratuita de 7 dias
Basic plan
$60 /mês
ou $600/ano (economia de 17%)
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
Avaliação gratuita de 7 dias
Pro plan
$360 /mês
ou $3,600/ano (economia de 17%)
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
Avaliação gratuita de 7 dias
Advanced plan
$900 /mês
ou $9,000/ano (economia de 17%)
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
Avaliação gratuita de 7 dias
Contém texto sem tradução
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço
Avaliações (699)
Costumer service has a brain of a 3 year old...
Hello Team.
Thank you for sharing your feedback. We are genuinely sorry to hear about your experience and regret that we did not meet your expectations.
We strive to provide the best possible support to all our customers. We would like to understand more about what happened so we can address the issue and improve our service. Please contact us directly at support@gorgias.com so we can discuss your experience and find a way to resolve the situation.
Your satisfaction is our priority, and we appreciate your input as it helps us to improve. Thank you for your understanding and for giving us the opportunity to make things right.
Great support team. Very knowledgeable. Helped sort out technical issues with great attention to details.
Dear Tulipanes Chile Team,
We pride ourselves on our attention to detail and technical expertise, and it's wonderful to know that these efforts made a positive difference for you.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're always here to help! 🙏
Great support from Emilija, super friendly and so helpful!
Absolutely always feel supported by Gorgias
Hi, CafePod Family!
Our Emilija is a true 🌟, and we couldn't be happier to know that she provided you with great support and that you always feel supported by Gorgias. Our team works hard to ensure a friendly and helpful experience for our customers, and it's wonderful to know we are meeting that goal for you.
If you ever need further assistance, we'll be just one message away. 🙏
If you are a by the hour worker who never leaves their desktop computer then maybe its a decent app but if you are on the go and work virtually from your phone at times then it is the absolute worst, the app has a 1.7 star rating in the apple store's website. Good if you never use a tablet of phone, stay away from if you plan to use the mobile version. I complained about it multiple times and they did nothing, the app got worse when I upgraded my phone.
Hello, Rouge Care Team.
Thank you for sharing your feedback with us. We sincerely regret to know about the inconvenience you've experienced with our mobile app. We fully understand how important it is for our app to function seamlessly, especially for users who work on the go.
We take your concerns seriously and are committed to improving the mobile experience. We’d also like to assure you that we are actively working on updates to address the issues you've mentioned. Please rest assured that our Development Team is actively working on updates and improvements to ensure a better user experience.
We're truly grateful for your patience and understanding, and for giving us the opportunity to improve. We hope to regain your trust and provide an app experience that meets your needs.
The app was great
Thank you so much for your kind words!, C-IN2! 😻 We're thrilled to hear that you found Gorgias to be great. Your feedback means a lot to us and motivates our team to keep improving. If you have any suggestions or need any assistance, feel free to reach out to our Support team!
Atendimento
Gorgias Inc. pode responder a qualquer pergunta que você tenha sobre o app Gorgias
Desenvolvedor
Recursos
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).
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