Gorgias

Gorgias

$10/月起。 7 天免费试用。
评分(4.4)
评论
开发人员

亮点

深受同类商家的喜爱
  • 位于美国

关于此应用

推出日期

2017年3月1日

语言

英语

这款应用未翻译成简体中文

适配以下产品:

Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations

Create 5-star customer experiences, one conversation at a time.

Gorgias is a customer experience platform that combines all your support channels into one inbox. Every interaction is attached to relevant customer data pulled straight from Shopify. Plus, it integrates with 100+ apps. No matter your store size, Gorgias can instantly handle all your support tickets with smart automation and AI, making your support team and customers happy.

Gorgias is a customer experience platform that combines all your support channels into one inbox. Every interaction is attached to relevant customer data pulled straight from Shopify. Plus, it integrates with 100+ apps. No matter your store size, Gorgias can instantly handle all your support tickets with smart automation and AI, making your support team and customers happy. 更多
  • Omnichannel: Unify email, chat, voice, TikTok, Instagram & more in one inbox
  • Order management: Edit, refund, duplicate, and cancel orders on Gorgias directly
  • Fast responses: Resolve questions promptly using AI-powered ticket management
  • Data-driven: Learn how your support team generates sales with Revenue Statistics
  • Offer 24/7 support: Answer FAQs with a Help Center, chat & website campaigns

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定价

7 天免费试用

Starter plan

$10/月

$0.40 per each additional ticket

  • 3 customer support agents
  • 50 tickets per month included
  • Live chat

Basic plan

$60/月

或 $600/年(可节省 17%)

$40 per each additional 100 tickets

  • Unlimited customer support agents
  • 300 tickets per month included
  • Live chat
  • Customer service
  • Automation add-on available

Pro plan

$360/月

或 $3,600/年(可节省 17%)

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 2000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Advanced plan

$900/月

或 $9,000/年(可节省 17%)

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 5000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Starter plan

$10/月

$0.40 per each additional ticket

  • 3 customer support agents
  • 50 tickets per month included
  • Live chat

Basic plan

$60/月

或 $600/年(可节省 17%)

$40 per each additional 100 tickets

  • Unlimited customer support agents
  • 300 tickets per month included
  • Live chat
  • Customer service
  • Automation add-on available

Pro plan

$360/月

或 $3,600/年(可节省 17%)

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 2000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Advanced plan

$900/月

或 $9,000/年(可节省 17%)

$36 per each additional 100 tickets

  • Unlimited customer support agents
  • 5000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

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所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

666 条评论

整体评分
4.4
每个评分等级的数量
  • 86% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 7% 的评分是 1 星
2024年1月15日

There is no better customer service app out there. After having tried and finding issues with nearly every other customer service app on the marketplace, Gorgias was the answer to all of our problems. We cannot recommend it enough.

SHEATH UNDERWEAR
美国
接近5年 人在使用应用
Gorgias Inc.已回复 2024年1月17日

Hi Sheath Underwear Team! 👋🏻
Thank you for sharing such a heartwarming review! Your kind words are a true testament to the dedication and hard work our team puts into making our app stand out. 🌟
We are happy to have you as a valued user, and we genuinely appreciate your recommendation. Wishing you continued success and seamless customer service experiences with Gorgias! 🫶🏻

2024年1月12日

Joanna was super helpful!

NuFACE
美国
3年多 人在使用应用
Gorgias Inc.已回复 2024年1月15日

Thank you so much for your kind words, NuFACE!
We're thrilled to hear about your positive experience with our team. 😍 Your support means a lot to us!
If you ever need assistance again, we're just a message away! 📧

2024年1月31日

Best helpdesk for shopify by far.

We were looking for a help desk to make our life easier and I have to say even though our needs are very specific we are 100 % satisfied.

It is simple to set up, the possibilities are endless and they have awesome support.

They are not the cheapest, but the money is worth it.

Fabini.cz
捷克
8个月 人在使用应用
Gorgias Inc.已回复 2024年2月5日

Thank you for your kind words, Fabini! 🤩
We're thrilled to hear that our helpdesk has made a positive impact on your business. Your satisfaction is our top priority, and we're here to support you every step of the way. 🫶🏻

2024年2月4日

Nikola helped me with fixing rules in Gorgias. Thank you.

Ela & Earth
澳大利亚
7个月 人在使用应用
Gorgias Inc.已回复 2024年2月6日

Hi Ela & Earth! You're so kind! 🫶🏻
Happy to hear that you are satisfied with your support experience!
If you need further assistance, we're one message away.

2023年12月7日

Stellar platform. Always lightning fast replies from support. New feature roll outs are on point and provide continuous value.

Been a customer for 3 years with no plans of changing. Simply put we're huge fans.

JACK HENRY
美国
3年多 人在使用应用
Gorgias Inc.已回复 2023年12月11日

Thanks a million for the stellar feedback! 🌟 Thrilled to have you with us for 3 amazing years! 🚀 Your support means the world to us! Rest assured, we're cooking up even more goodies to keep boosting that value for you! ✨

关于此应用

推出日期

2017年3月1日

语言

英语

这款应用未翻译成简体中文

适配以下产品:

Shopify Flow, Klaviyo, Yotpo, Attentive, Recharge, Aircall, 20+ Integrations

由 Gorgias Inc. 开发

关于 Gorgias Inc.

平均评分 4.4

在为 Shopify 应用商店开发应用方面有 7 年的经验

180 Sansome Street, Suite 1800, San Francisco, CA, 94104, US

支持

发送消息

support@gorgias.com

此开发者不提供直接的简体中文支持。

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