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Gorgias: Helpdesk, Chat & FAQ
- 定价
-
$10/月起。 提供免费试用。
- 亮点
- 深受美国商家喜爱
- 适用于最新模板
- 评分
- 4.2 (712)
- 开发人员
- Gorgias Inc.
配图图库
Streamline your customer experience with automation and AI
Gorgias’s helpdesk is an extension of your Shopify store, bringing all customer conversations together into one unified platform. Speed up response times, increase team efficiency, and let Gorgias’s AI Agent handle order updates, refunds, and subscription management—so you can focus on personal interactions that increase retention and sales. Get set up in minutes by connecting your store and favorite support channels!
- All support channels in one place: email, chat, social, voice, and SMS
- Enable customers to self-serve support with FAQ and Order Management
- Full ticket resolutions in your brand’s tone of voice thanks to AI Agent
- Connect with 100+ ecommerce-specific app integrations for unified customer data
- Increased conversions with AI-powered product recommendations & chat campaigns
包含未翻译的文本
- 亮点
- 深受美国商家喜爱
- 适用于最新模板
语言
英语
这款应用未翻译成简体中文
适配以下产品:
- 结账
- Shopify Flow
- Klaviyo
- Yotpo
- Attentive
- Recharge
- Aircall
- 20+ Integrations
定价
Starter plan
$10 /月
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
7 天免费试用
Basic plan
$60 /月
或 $600/年(可节省 17%)
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
7 天免费试用
Pro plan
$360 /月
或 $3,600/年(可节省 17%)
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
7 天免费试用
Advanced plan
$900 /月
或 $9,000/年(可节省 17%)
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
7 天免费试用
评论 (712)
Love gorgias, makes customer service seamless and easy!
Joaquin was very helpful with providing instructions for the domain verification, as we were experiencing issues with this. Cannot thank Joaquin enough for being so helpful!
Hi Sophie,
Thank you so much for your kind words! 🌟
We're thrilled to hear that Gorgias has made customer service seamless and easy for you. Joaquin will be delighted to know ...
The service lacks a proper spam filter. I can’t block email addresses or mark emails as spam. Additionally, I’ve been getting charged twice for months, paying €160 monthly instead of the expected amount. Unfortunately, I can’t recommend it.
Hi Team Hauttief!
We’re sorry to hear about your experience and appreciate your feedback.
Regarding the spam tickets, Gorgias mirrors your email inbox, but we recommend ...
Avoid! Ongoing outages and if you use their API you lose all record of any email responses sent. Gorgias has advised that there is no way to recover these emails except for manually forwarding emails to yourself. Resending every email ever sent via gorgias individually to your own email so that you have a record in gsuite is not realistic. They of course recommend their API due to google ...
Hi team Milkbar Breastpumps,
We're sincerely sorry to hear about this. Our deliverability options are put in place to ensure all your emails reach your customers without any ...
We are updating our review as a warning to those considering Gorgias. After we left their platform, we endeavored to remove what is ours off of their platform per Privacy Concerns. Gorgias, once again, rather than addressing our concerns and working with us to resolve this very serious matter, is, in response, sending us form letters and sending us in circles (We have had other privacy concerns ...
Thank you for sharing your honest and detailed feedback, ThumbPro!
We're sorry to hear that your experience with our platform and support did not meet your expectations. We ...
Great onboarding and customer support. Very useful to organise and automate customer support tickets. 'Convert' is going to be very interesting too for boosting CVR and AOV.
Hi Team Hilts!
Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that our onboarding process and customer support have ...
支持
应用支持由 Gorgias Inc. 提供。
开发人员
推出日期
2017年3月1日
专题展示
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