Gorgias: Helpdesk, Chat & FAQ
- 定价
-
$10/月起。 提供免费试用。
- 深受您的同类商店的喜爱
- 位于美国
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
- 评分
- 4.1 (558)
- 开发人员
- Gorgias Inc.
配图图库
Streamline your customer experience with automation and AI
Gorgias’s helpdesk is an extension of your Shopify store, bringing all customer conversations together into one unified platform. Speed up response times, increase team efficiency, and let Gorgias’s AI Agent handle order updates, refunds, and subscription management—so you can focus on personal interactions that increase retention and sales. Get set up in minutes by connecting your store and favorite support channels!
- All support channels in one place: email, chat, social, voice, and SMS
- Enable customers to self-serve support with FAQ and Order Management
- Full ticket resolutions in your brand’s tone of voice thanks to AI Agent
- Connect with 100+ ecommerce-specific app integrations for unified customer data
- Increased conversions with AI-powered product recommendations & chat campaigns
包含未翻译的文本
- 深受您的同类商店的喜爱
- 位于美国
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- 结账
- Shopify Flow
- Klaviyo
- Yotpo
- Attentive
- Recharge
- Aircall
- 20+ Integrations
定价
Starter plan
$10 /月
$0.40 per each additional ticket
- 3 customer support agents
- 50 tickets per month included
- Live chat
7 天免费试用
Basic plan
$60 /月
或 $600/年（可节省 17%）
$40 per each additional 100 tickets
- Unlimited customer support agents
- 300 tickets per month included
- Live chat
- Customer service
- Automation add-on available
7 天免费试用
Pro plan
$360 /月
或 $3,600/年（可节省 17%）
$36 per each additional 100 tickets
- Unlimited customer support agents
- 2000 tickets included
- Live chat
- Customer service
- Automation add-on available
7 天免费试用
Advanced plan
$900 /月
或 $9,000/年（可节省 17%）
$36 per each additional 100 tickets
- Unlimited customer support agents
- 5000 tickets included
- Live chat
- Customer service
- Automation add-on available
7 天免费试用
评论 (558)
Very finnicky and so much extra navigation that's unnecessary. They delete all your data if you don't pay the subscription. So if you make a support page with A LOT of info like we did, make sure you save it. They don't care about you, just your money
Gorgias offers a lot on paper, but my experience didn’t quite live up to expectations. The setup process was more involved than I anticipated, and despite being billed for the AI Agent with Product Recommendations, the feature wasn’t yet available — I even had to join a waitlist for it. This was especially frustrating since my store is still in development.
I canceled early on, but was still ...
Hey Genesis Digitals Team, we’re sorry to hear about your experience and appreciate the detailed feedback.
To clarify, the AI-powered Shopping Assistant you mentioned is ...
Joaquin was a huge help in answering all my questions effectively and quickly. Guiding me through step by step. Very helpful! Highly recommend!
Thank you so much for your kind words! We're proud to hear that Joaquin was able to assist you effectively and guide you through everything step by step. Providing clear and ...
Für uns ist Gorgias eines der besten Tools, die wir je in Verbindung mit Shopify eingesetzt haben. Es hilft uns enorm dabei, Kundenanfragen schnell und effizient zu beantworten. Besonders beeindruckend ist der integrierte AI-Bot, der viele Tickets bereits eigenständig löst und nur dann an das Support-Team weitergibt, wenn menschliches Eingreifen erforderlich ist. Das spart uns wertvolle Zeit und ...
Vielen Dank für Ihre fantastische 5-Sterne-Bewertung! 🌟
Wir freuen uns riesig, wie wertvoll Gorgias für Ihren Shopify-Shop ist und dass unser KI-Bot und unsere ...
The service lacks a proper spam filter. I can’t block email addresses or mark emails as spam. Additionally, I’ve been getting charged twice for months, paying €160 monthly instead of the expected amount. Unfortunately, I can’t recommend it.
Hi Team Hauttief!
We’re sorry to hear about your experience and appreciate your feedback.
Regarding the spam tickets, Gorgias mirrors your email inbox, but we recommend ...
支持
应用支持由 Gorgias Inc. 提供。
开发人员
推出日期
2017年3月1日
数据访问
这个应用需要获得以下数据的访问权限，才能在您的商店中运行。 如需了解原因，请查阅开发人员的隐私政策 。
查看个人数据:
客户, 店主, 内容提供商
-
客户
姓名, 邮箱, 电话号码, 真实地址, 地理位置, IP 地址, 浏览器和操作系统
-
店主
姓名, 邮箱, 电话号码, 真实地址
-
内容提供商
邮箱, IP 地址, 浏览器和操作系统
查看和编辑商店数据:
客户, 产品, 订单, 折扣, 在线商店
-
编辑客户
客户数据
-
查看产品
库存， 产品, or 产品系列
-
编辑订单
草稿订单， 订单发货， 订单编辑, or 所有订单的详细信息
-
查看和同步折扣
折扣代码和促销
-
编辑您的在线商店
在线商店中的页面， 在线商店中的脚本标记, or 模板
专题展示
更多此类应用
