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I've been working with Hertwill for a while now and I'm really satisfied with their service. They offer high-quality products that help build trust with my customers. The delivery options are solid, especially within Europe — reliable tracking and reasonable shipping times.
One of the things I really appreciate is the opportunity to apply to sell new brands. It allows me to expand my catalog with unique products that aren’t everywhere. Plus, the founders are very active — they take the time to respond, share useful tips, and occasionally give feedback to help improve the store. That kind of personal support is rare in the dropshipping world.
I definitely recommend Hertwill to anyone looking for a trustworthy, quality-focused partner.
Thanks so much for the kind words and thoughtful feedback! We’re glad to hear the product quality and shipping reliability are working well for your store — that’s exactly what we aim for. Also happy to hear you find value in the brand application system and our direct support. We’ll keep doing our best to be the kind of dropshipping partner that’s actually helpful. Thanks for being part of it!
The range of products offered by this dropshipping supplier caught my attention from the beggining. I find easier to sell items such as clothing and footwear crafted from upcycled materials, punk-style boots or paraben-free, cruelty-free organic cosmetics because they align with an alternative philosophy that fits with me. And it's always easier to sell something you understand, you like to talk about or find interesting. Communication is a strong point. For any questions they answer fast and accurately. In addition, I was offered some excellent advices by the founder, Joosep, on how to develop my online store and attract more customers
Very good job.
Thanks so much for the kind words. Glad to hear the products and philosophy align with your store and that Joosep’s advice was helpful. We're always here if you need anything. And of course, may the sales be with you.
I find the use of Hertwill to be a bless, the app is working flawless with shopify. Also i am very pleased with the amount of products you can choose, we have done some test orders and the products look really good and are shipped with care.
The support from Hertwill is very good and each time I reach out they respond very fast.
We truly advice Hertwill for your webshop.
Thanks a lot! Happy to hear the test orders went well and support's been helpful. Let us know if you ever need anything.
The products are great, but the prices of subscription are constantly increasing, besides if you have technical problems (which in my case their changes in the way they operate generated a major problem that totally blocked my store to continue selling), their support is slow and inefficient.
Thanks for the feedback, and sorry to hear about your experience.
Just to clarify — the claim about “constantly increasing” subscription prices isn’t accurate. We've raised prices only once since launching Hertwill. So unless you're referring to something else, that part seems to be incorrect.
Regarding the technical issue — you’re right, it took us longer than usual. This was a rare edge case we hadn’t seen before across thousands of stores using Hertwill, so it took time to figure out what went wrong and how to fix it. We know that’s frustrating, and we’re sorry for the delay.
We appreciate the feedback and are always working to improve.
I am very satisfied with this dropshipping service. The ability to offer products from European brands is highly beneficial. All items come from trusted manufacturers, and the 2-year warranty provides peace of mind.
The integration with my Shopify store was straightforward, and shipping directly from European warehouses ensures quick order fulfillment. I also appreciate the professional support from the team, which responds promptly to any inquiries.
Overall, it's a recommendable solution for anyone looking to showcase European brands in their shop.
DI
steinkunstwerk.de
Appreciate it! Glad the setup and shipping work smoothly for you. We're here anytime you need help.
I’ve been using Hertwill for dropshipping from the EU, and it’s been great. Shipping is fast, the app is easy to use, and it connects smoothly with my Shopify store. It automates most of the order process, saving me time. If you want reliable dropshipping from the EU, Hertwill is worth checking out.
Been using the app for sometime now and have used some other apps as well. But with sourcing or dropshipping you might be thinking that I install an app that is it, but you are actually getting or buying service not just an app and the service that you are getting from Hertwill is top-notch.
Thanks! Really glad you see it as more than “just an app.” We try to have your back all the way.
Everything has been working flawlessly and exactly as expected. The entire process – from ordering to delivery and setup – was smooth and hassle-free. I’m really happy with the quality and reliability of the products. Hertwill has definitely earned my trust.
Thanks! Great to hear everything’s been smooth. We’ll keep doing our part to stay worthy of that trust.
I couldn't be happier with this Shopify app! Not because the app is so great but the service that you get. The weekly newsletters themselves are very valuable and have helped me as first timer tremendously.
Highly recommend!
Appreciate that! Glad it’s been easy and working well for you. We're always here if you need anything.
Easy to navigate, excellent products and the customer service/regular emails are really helpful as I set up my business.