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We have been using the app for over 6 months now and it has been a great experience from the very beginning. We love the selection of brands, new products and brands are added frequently, imports are smooth, orders are filled on time and delivered quickly.
In more than 6 months, we have only had 1 return and 1 exchange, which means that product quality and customer satisfaction come first for Hertwill.
Of particular note is the friendly customer service. The Hertwill team is always ready to help, answer any questions, and solve technical problems that may arise.
Overall, we highly recommend the app!
Thank you very much for the review and for all the tips and thoughts you have shared with us on how to improve Hertwill for merchants.
This is great app. Smooth and simple, works great and i have been getting really good customer support for some problems that i've faced. Also, Hertwill really offers only high quality products so you know that your customers are satisfied with their purchase! Highly recommend Hertwill.
Thanks for the kind words! Your support is much appreciated!
So easy to start up with Hertwill. The support-team is awesome, always quick replys no matter what time or day! So happy doing buisness with them. They add new products and brands frequently. We have been using other dropshipping companys before, but none can compare quality and support as good as Hertwill :)
Hertwill's app is excellent—easy to use and seamless. Customer support has been really helpful in solving all the challenges that have come up. Their selection consists of only top quality products, and new products and brands are added frequently, so your customers will be happy. I can recommend Hertwill!
Installing the app was easy. Quality products, exactly what I had in mind. The products have good descriptions and a LOT of marketing materials and advice. Top notch, the answer came from a real person at the same time, not a robot that contains all your sales customer service support requests forwarded. Well done to the team at 5 star Hertwill.
Setup was clear and easy.
Live chat agents are also very friendly and helpful and also they do a review of your site and point major thing for you to fix.
Verifications are very fast for most of the brands, but for more picky brands it takes longer.
The whole product is very good! I recommend.
Great product selection and easy to integrate
Thanks! Glad the setup was smooth and you’re liking the product mix.
Man, it's so nice to finally find an app that doesn't make product hunting a total chore. Hertwill's got some great pics and cool European stuff you don't see everywhere. If you're sick of all the usual dropshipping headaches, give these guys a shot. Pretty solid overall.
I’ve been using this app for a while now, and I’m absolutely impressed! It’s incredibly user-friendly and intuitive. I love how easy it is to navigate, and the design is sleek and modern. The performance is flawless.
Customer support is great – they're quick to respond and genuinely helpful. I’ve recommended it to all my friends and will definitely continue using it. Keep up the great work, and I look forward to future updates!
Pros:
One of the best dropshipping apps out there - great product description and pictures, good quality brands. Clear interface, easy to use and intuitive.
Really reasonable subscription plans.
Last but not least they have amazing customer service and a very felt personal touch.
Cons:
You do have to be approved by each brand (but so do your competitors so there is a positive too) and each brand charges separately for shipping.