Heyday ‑ Sales & Support Chat

di Heyday Technologies Inc.

Conversational AI to automate sales & customer support.

5 recensioni
A partire da $49/mese. 14 giorni di prova gratuita. Possono essere applicati costi aggiuntivi.

Sezione dei valori chiave

First-class customer service

Easily create automated responses to customer FAQs around order tracking, returns, product availability and more.

Boost sales

Turn chats into sales opportunities with personalized product recommendations, and offer customers a virtual store that’s open 24/7.

Set up in 10 minutes

Add Heyday to your Shopify store and you’re ready to go. Every customer question (on web, chat, or social) is visible in your Heyday inbox.

  • Automatically recommend products to customers, 24/7.
  • Automatically answer FAQs around the clock.
  • A centralized inbox for all customer messages.
  • Automate order tracking questions.
  • Seamless agent transfer to your human team.
  • Unlock customer purchase paths, conversational data, and CSAT.
  • Automatically recommend products to customers, 24/7.
  • Automatically answer FAQs around the clock.
  • A centralized inbox for all customer messages.
  • Automate order tracking questions.
  • Seamless agent transfer to your human team.
  • Unlock customer purchase paths, conversational data, and CSAT.
Heyday ‑ Sales & Support Chat

Heyday ‑ Sales & Support Chat

Meet Heyday - Sales & Support Chat by Hootsuite: Your chatbot solution for automating sales on Shopify

Scaling your Shopify store? Interested in closing sales while you sleep? Heyday helps Shopify merchants just like you to drive more sales and support customers around the clock with on-brand, automated responses to all their burning questions.

Heyday powers customer service and sales for global brands like Lacoste and Decathlon, and helps emerging merchants on Shopify like Rose Buddha sell more beautiful things around the world. Our AI-powered chatbot is designed to answer your customer questions (with our templated FAQ responses) and create sales opportunities directly in chat, in real-time, 24/7.

Heyday automatically integrates with your Shopify store in 10-minutes and allows you to quickly provide product recommendations (and present your entire product catalogue to customers in chat), track orders, automate FAQs, and unify all your customer conversations across channels in a single inbox. Heyday works with your customer service team (even if that’s just you) making it easy to hand off more complex questions to humans, and take the stress out of online sales.

Working within seconds upon download (with no coding skills required), our chatbot not only saves you time and helps you better serve your customers, it also helps you sell more of your products on Shopify—so you can get back to the other things on your entrepreneurial plate. Spending more time on an upcoming shoe design, or deep diving into your campaign for Black Friday—we’re here to help you get back to the things that excite you most.

With Heyday, you can:

Drive sales with automated answers to customer FAQs:

  1. Implement quick-reply templates
  2. Provide friendly, conversational language and messaging on every chat encounter
  3. Enable automated, immediate, and accurate responses to questions regarding stock, sizing, store hours and more

Provide first-class customer service:

  1. Enable customers to search your Shopify products directly in the chat
  2. Easily integrate Heyday with other Shopify apps (shipping carriers)
  3. Automate welcome messages and wait time communication
  4. Transfer complicated questions to your human customer support team with the agent transfer feature
  5. Offered in English + French

Easily collaborate with your team:

  1. Download and integrate your Heyday app in 10-minutes
  2. Add your whole team to Heyday with unlimited account access
  3. View all your customer messages in a unified Heyday inbox
  4. Use the Heyday analytics dashboard to track customer happiness
  5. Get notifications on the iOS or Android mobile app

Heyday in action:

Chat with us on Rose Buddha, Popeye's, and Fody Foods.

For enterprise:

Build your own bot: help@heyday.ai.

Data di lancio

April 23, 2020
Heyday ‑ Sales & Support Chat

Heyday ‑ Sales & Support Chat

Meet Heyday - Sales & Support Chat by Hootsuite: Your chatbot solution for automating sales on Shopify

Scaling your Shopify store? Interested in closing sales while you sleep? Heyday helps Shopify merchants just like you to drive more sales and support customers around the clock with on-brand, automated responses to all their burning questions.

Heyday powers customer service and sales for global brands like Lacoste and Decathlon, and helps emerging merchants on Shopify like Rose Buddha sell more beautiful things around the world. Our AI-powered chatbot is designed to answer your customer questions (with our templated FAQ responses) and create sales opportunities directly in chat, in real-time, 24/7.

Heyday automatically integrates with your Shopify store in 10-minutes and allows you to quickly provide product recommendations (and present your entire product catalogue to customers in chat), track orders, automate FAQs, and unify all your customer conversations across channels in a single inbox. Heyday works with your customer service team (even if that’s just you) making it easy to hand off more complex questions to humans, and take the stress out of online sales.

Working within seconds upon download (with no coding skills required), our chatbot not only saves you time and helps you better serve your customers, it also helps you sell more of your products on Shopify—so you can get back to the other things on your entrepreneurial plate. Spending more time on an upcoming shoe design, or deep diving into your campaign for Black Friday—we’re here to help you get back to the things that excite you most.

With Heyday, you can:

Drive sales with automated answers to customer FAQs:

  1. Implement quick-reply templates
  2. Provide friendly, conversational language and messaging on every chat encounter
  3. Enable automated, immediate, and accurate responses to questions regarding stock, sizing, store hours and more

Provide first-class customer service:

  1. Enable customers to search your Shopify products directly in the chat
  2. Easily integrate Heyday with other Shopify apps (shipping carriers)
  3. Automate welcome messages and wait time communication
  4. Transfer complicated questions to your human customer support team with the agent transfer feature
  5. Offered in English + French

Easily collaborate with your team:

  1. Download and integrate your Heyday app in 10-minutes
  2. Add your whole team to Heyday with unlimited account access
  3. View all your customer messages in a unified Heyday inbox
  4. Use the Heyday analytics dashboard to track customer happiness
  5. Get notifications on the iOS or Android mobile app

Heyday in action:

Chat with us on Rose Buddha, Popeye's, and Fody Foods.

For enterprise:

Build your own bot: help@heyday.ai.

Data di lancio

April 23, 2020

Prezzi 14 giorni di prova gratuita

Vedi tutte le opzioni di prezzo

CORE APP

$49/mese

Price reduced from $99!

  • Unlimited seats
  • 200 conversations
  • Automated order tracking
  • FAQ automation
  • AI product search
  • Agent transfer feature
  • CSAT survey

ENTERPRISE

$499/mese

Starting at $499. Exact pricing varies depending on package details.

  • Design the Heyday chatbot of your dreams
  • Google’s business messages
  • Video consults
  • Price drop + restock notifications
  • & so much more

* Tutte le spese sono fatturate in USD.
** Le addebiti ricorrenti, comprese le spese per utilizzo o mensili, sono fatturate ogni 30 giorni.

Recensioni

5.0 stelle su 5

La valutazione complessiva riflette lo stato attuale dell'app. Tiene in considerazione tutte le recensioni relative all'app, ma dà priorità a quelle più recenti.

  • 5 stelle su 5
    Il 100% delle recensioni sono di 5 stelle
    5
  • 4 stelle su 5
    Il 0% delle recensioni sono di 4 stelle
    0
  • 3 stelle su 5
    Il 0% delle recensioni sono di 3 stelle
    0
  • 2 stelle su 5
    Il 0% delle recensioni sono di 2 stelle
    0
  • 1 stelle su 5
    Il 0% delle recensioni sono di 1 stelle
    0
Visualizza tutte le 5 recensioni
5 stelle su 5
5 marzo 2021

Skin Care By Suzie

I really like the product cards in this app, It allowed customers to add item to cart and go directly to check out. Customer support for the app is excellent.

5 stelle su 5
16 settembre 2020

Décor Imprimé

J’adore cette application pour son design intuitif, mais ce qui est le plus impressionnant c’est la rapidité et l'exactitude des réponses retournées par le chatbot Heyday! Ce que j’aime avec Heyday c’est qu’on peut utiliser l’application comme outil de vente directe et comme support à l’expérience client. Les options automatisées de recherche de produit, de suivi de livraison et de réponses FAQ nous sauvent un temps fou. Le chatbot sait même juger quand il est préférable de transférer la conversation à une personne de l’équipe.
Heyday est devenu un membre précieux de l’équipe de vente!
Je recommande à tous.

5 stelle su 5
8 settembre 2020

Zero dB

We are DTC business, so we tried it out. We love this and used it. Super easy, saved us time. It's perfect for showing products inside chat. Definitely try this out.

Visualizza tutte le recensioni

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