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I have an issue when we first got the app and within minutes of emailing them they fixed the problem, 10/10 customer service and just the app we was looking for!
Thank you for your awesome review! 🥳 We’re happy we could quickly fix the issue and that the app is just what you were looking for. Feel free to reach out anytime you need help!
Best regards,
Zel | Minimate Apps
What an amazing app. This is a MUST HAVE on every Shopify store!!!!!
That’s amazing to hear! We love knowing the app is a must-have for you. Thanks for your support—it truly means a lot! 😊
Best regards,
Zel | Minimate Apps
Very quick and good service, recommend! :) good looking app also
Thanks so much for the recommendation! We’re happy you like the app and appreciate the shoutout for our quick service. We’re here anytime you need us!😌
great app but not free so not so great
Thank you so much for your positive feedback! We're thrilled to hear you find our app great.
Regarding the pricing, we completely understand the desire for free tools. As a small family-run business, we've worked hard to create a balanced approach:
- We offer a free starter plan for stores with fewer than 5 items, which might be helpful for some users.
- For larger stores, we provide premium plans to support the ongoing development, maintenance, and customer service that ensures the app remains "great" for all our users.
Your support through paid plans directly contributes to our ability to keep improving the app and providing quality service. It also helps us sustain our small business and the families that depend on it.
We truly appreciate your understanding and support. If you have any questions about our pricing or if there's anything we can do to improve your experience further, please don't hesitate to reach out.
Thank you again for your feedback and for being a valued user of our app!
Super app! Amazing support. Small issue on our side but fixed within an hour .. would defiantly recommend as we have been using this for over a year and are very happy with it.
Wow, what a stellar review! A year of happiness with our app, and we're still impressing you with swift support? That's the kind of long-term relationship we love! 💪 Your 'super app' compliment has our team doing a happy dance.💃🏻🕺🏻 We're thrilled to have earned your recommendation and promise to keep delivering that 'amazing support' that turns rare hiccups into big smiles. Thank you for being an awesome part of our journey!
Best wishes,
Zel, Co-founder
Very good and customizable app. also very good service!
Thank you for your kind words! 😊 We're thrilled you find the app customizable and our service helpful. Your support means a lot to us!
Very good customer service!
Thanks for the review! We’re glad you’re happy with our support.
Best Regards;
Zel, Co-founder
Great app, it's functional and loads fast. It has dedicated and pre-active support. I recommend it!
Thank you for the awesome feedback! We're glad you're enjoying the app's speed and functionality, and that our support has made a difference. Appreciate the recommendation!
Customer support is amazing! Really liking the app so far :)
We're thrilled to hear that you're enjoying the app and that our customer support has impressed you. 😊 We truly appreciate you taking the time to share your positive experience. If you ever need assistance in the future, please don't hesitate to reach out!
Best Regards,
Zel
Amazing up and really good support!
Thanks for the review! Your support means a lot to us😌