レビュー (242)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の2%は2つ星です
  • 評価の2%は1つ星です
2023年4月27日

The Hidepay team represents among the highest levels of customer service, Specially Mr Andrea Morone, I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly.
Thank you Mr Andrea Morone

flitit
アラブ首長国連邦
アプリの使用期間:約1ヶ月
Nextoolsが返信しました 2023年4月27日

Thank you very much for these kindly words, our customers are always the priority 😊

2023年3月28日

The greatest perk of this app is the support, amazing. This app is simple to use and does exactly what promises to do. 5 stars.

Legacy Distribution
イタリア
アプリの使用期間:29日
2023年4月19日

We want to only display "invoice me" as a checkout option if a specific product is in the cart. I had to contact customer service through the chat, but Andrea was so quick to jump on and let me know that I needed to capitalize the custom payment method bc the rule setting is case sensitive. Once I did, it worked immediately! Thank you so much!

Stormwater Store
アメリカ合衆国
アプリの使用期間:20日
Nextoolsが返信しました 2023年4月19日

Thank you for sharing your positive experience! We're glad to hear we were able to quickly assist you in resolving your issue. We appreciate your feedback and hope to continue providing great service in the future 😊

2023年5月5日

Andrea was extremely helpful, quick and spent a lot of time helping. Thank you I will recommend this app

The Candle Brand
イギリス
アプリの使用期間:8日
Nextoolsが返信しました 2023年5月5日

Thank you for your review, we really appreciate your feedback 😊

2023年5月2日

Great App. Very helpful support.
Unfortunately, it is not possible to hide payment methods in other markets. It turned out that this is a Shopify restriction and not solvable within the possibilities of Nextools. Not their fault.
Again, very prompt, friendly and helpful support! Thanks

YOHANN
スイス
アプリの使用期間:8日
Nextoolsが返信しました 2023年5月2日

Thank you for the positive feedback! We're sorry that we couldn't provide a solution to hiding payment methods in other markets due to a Shopify restriction. We're glad to hear that our support team was prompt, friendly, and helpful 😊

2023年3月28日

The support team behind this app is truly exceptional, going above and beyond to ensure that customers are satisfied. I found this app incredibly easy to navigate and it works as expected. Without a doubt, a 5-star experience.

Marmellata Brand
イタリア
アプリの使用期間:4日
Nextoolsが返信しました 2023年3月28日

Thanks for the kind words! We take pride in providing exceptional support and delivering an app that's easy to use. We appreciate your 5-star review 😊

2023年6月5日

Pretty simple app, easy to set up, quick support, we had some issues in the very beginning, but they were all solved in minutes.

3-wines.com
スロベニア
アプリの使用期間:4日
Nextoolsが返信しました 2023年6月5日

Thank you for your kindly words, we are glad you liked the simplicity of HidePay 😊

2023年5月16日

team member of Nextools Andrea is really supportive and technical they spend time to understand your problem and Guide you correctly what you need exactly.
Nextools team really supportive and HidePay app work really as described

Digilog.pk
パキスタン
アプリの使用期間:2日
Nextoolsが返信しました 2023年5月16日

Thank you for your review 😊

2023年6月1日

10 out of 10.
Great app and amazing support! Support is really nice and understanding. Recommend!!!!

PalmaPure
チェコ
アプリの使用期間:1日
Nextoolsが返信しました 2023年6月1日

Thank you for your kindly words 😊

2023年5月10日

Who can i contact for support? Hiding custom payments by country does not seem to be working for us...

Invity
シンガポール
アプリの使用期間:28日
Nextoolsが返信しました 2023年5月11日

Hello! We apologize for any issues you're experiencing while configuring HidePay. We've sent you an email to assist you, and you can also get support through the in-app chat. Please let us know how we can help you 😊