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App is not working as expected.
Support only available through "in-shopify-mail" (no reply so far). By coincidence I messaged their support software because it is linked on the bottom of their app (why would you link them?).
Hi, we really apologize if you are not getting the most from HidePay. We sent you the instructions for the correct configuration by email, so you can correct your rule and ...
No abre la app, queda en blanco. No se puede configurar nada.
Hi, we are very sorry you experienced this issue. Most of the time the problem is related to the fact you have installed an anti-spam into your browser or you are using a VPN ...
Broke my checkout and lost money due to it. Support was helpful to fix it in the beginning, but stopped responding for a week now.
I had to pause all rules and there still is no fix to this date.
We are really sorry if something went wrong with HidePay. I just sent you an email to provide you support in getting HidePay working 😊
Die App funktioniert leider nicht.
Kunden ohne Tag können verstecke Zahlungsmethoden sehen.
Die einzige Funktion dieser App funktioniert nicht.
--- UPDATE 05/27/2023 ---
We're sorry to hear that. We've looked into it and as discussed in chat it appears you're using a different checkout that isn't based on Shopify's ...
app, it says free but they want to charge, and also says 7 day free trial, but constantly taking me to payment processor
Hi, Andrea here from Nextools Dev Team. I’m sorry you had a bad experience with HidePay, but we are always available to provide support and solutions. So please keep in touch ...
No advertised free plan is available and the app doesn't seem to work.
Hi, we are sorry you had a bad experience using our app. We offer the free plan for development stores only as specified on our app listing page. We also offer 7 days free ...
We are really sorry if something went wrong during the configuration of the app. We sincerely invite you to contact us to provide you support in getting HidePay working 😊