Recensies (286)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
27 oktober 2023

Très bonne expérience avec le support

Krème
Frankrijk
11 dagen gebruiken de app
Nextools heeft geantwoord 28 oktober 2023

merci beaucoup pour votre avis 😊

27 oktober 2023

I had the pleasure of interacting with Andrea from the HidePay support team, and I must say that the level of assistance and ongoing support I received was truly exceptional. Andrea went above and beyond to address my concerns and provided a level of service that exceeded my expectations. Not only did they resolve my immediate issue, but they also followed up to ensure that everything was working smoothly and that I was completely satisfied. Their dedication and professionalism were truly commendable. I highly recommend HidePay's support team, especially Andrea, for their outstanding customer service. Thank you for making my experience with HidePay a positive and hassle-free one!

SimplyTek
Sri Lanka
10 dagen gebruiken de app
Nextools heeft geantwoord 28 oktober 2023

Thanks you for your kind words, it's a pleasure help our customers 😊

3 juli 2023

This app does what it says. Andrea from customer support helped me with a tricky problem. He was patient and the issue is now resolved. We are using this app for a b2b setup.

Voigt Hausgemachtes
Duitsland
10 dagen gebruiken de app
Nextools heeft geantwoord 3 juli 2023

Many thanks for your kind review, our customers are the priority 😊

22 september 2023

Schnelle Antworten auf dei Mails, sogar APP Anpassungen werden direkt umgesetzt. Netter Kontakt. Sehr kompetent.

BIO-Stefan Outdoor & Living
Oostenrijk
9 dagen gebruiken de app
Nextools heeft geantwoord 23 september 2023

Vielen Dank für Ihr positives Feedback 😊

5 mei 2023

Andrea was extremely helpful, quick and spent a lot of time helping. Thank you I will recommend this app

The Candle Brand
Verenigd Koninkrijk
8 dagen gebruiken de app
Nextools heeft geantwoord 5 mei 2023

Thank you for your review, we really appreciate your feedback 😊

2 mei 2023

Great App. Very helpful support.
Unfortunately, it is not possible to hide payment methods in other markets. It turned out that this is a Shopify restriction and not solvable within the possibilities of Nextools. Not their fault.
Again, very prompt, friendly and helpful support! Thanks

YOHANN
Zwitserland
8 dagen gebruiken de app
Nextools heeft geantwoord 2 mei 2023

Thank you for the positive feedback! We're sorry that we couldn't provide a solution to hiding payment methods in other markets due to a Shopify restriction. We're glad to hear that our support team was prompt, friendly, and helpful 😊

31 juli 2023

I can finally customize the checkout as I please. We can now sort the paiement options and hide some paiement methods for orders less than X amount.
The support is available and has help me solve the problem I had really quickly. Thank you.

Diouda
Frankrijk
5 dagen gebruiken de app
Nextools heeft geantwoord 1 augustus 2023

Thank you for the positive feedback 😊

13 december 2023

Direkt geld wollen ohne es Testen zu können und einen Kostenlosen Plan gibt es auch nicht also ACHTUNG!!!! ACHTUNG!!!! ACHTUNG!!!!

Genkidama.de - Anime Onlin Shop
Duitsland
3 minuten gebruiken de app
Nextools heeft geantwoord 14 december 2023

Wir bedauern, dass Sie mit unserem Service unzufrieden sind. Wir bieten eine 7-tägige kostenlose Testversion sowie einen kostenlosen Plan für Entwicklungs- und Partner-Shops an. Wir hoffen aufrichtig, dass Sie Ihre Meinung ändern und würden uns freuen, Sie wieder bei uns begrüßen zu dürfen.

We apologize for your dissatisfaction with our service. We offer a 7-day free trial and a free plan for development and partner stores. We sincerely hope you reconsider and would be pleased to welcome you back.

28 maart 2023

The support team behind this app is truly exceptional, going above and beyond to ensure that customers are satisfied. I found this app incredibly easy to navigate and it works as expected. Without a doubt, a 5-star experience.

Marmellata Brand
Italië
4 dagen gebruiken de app
Nextools heeft geantwoord 28 maart 2023

Thanks for the kind words! We take pride in providing exceptional support and delivering an app that's easy to use. We appreciate your 5-star review 😊

5 juni 2023

Pretty simple app, easy to set up, quick support, we had some issues in the very beginning, but they were all solved in minutes.

3-wines.com
Slovenië
4 dagen gebruiken de app
Nextools heeft geantwoord 5 juni 2023

Thank you for your kindly words, we are glad you liked the simplicity of HidePay 😊