Recensies (307)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
24 januari 2025

App is not working as expected.

Support only available through "in-shopify-mail" (no reply so far). By coincidence I messaged their support software because it is linked on the bottom of their app (why would you link them?).

BINS AND BOXES
Zwitserland
Ongeveer een uur gebruiken de app
Nextools heeft geantwoord 25 januari 2025

Hi, we really apologize if you are not getting the most from HidePay. We sent you the instructions for the correct configuration by email, so you can correct your rule and ...

23 september 2024

No abre la app, queda en blanco. No se puede configurar nada.

Pantsforlove
Colombia
3 dagen gebruiken de app
Nextools heeft geantwoord 25 september 2024

Hi, we are very sorry you experienced this issue. Most of the time the problem is related to the fact you have installed an anti-spam into your browser or you are using a VPN ...

27 maart 2024

Broke my checkout and lost money due to it. Support was helpful to fix it in the beginning, but stopped responding for a week now.

I had to pause all rules and there still is no fix to this date.

Zentana
Nederland
8 maanden gebruiken de app
Nextools heeft geantwoord 29 maart 2024

We are really sorry if something went wrong with HidePay. I just sent you an email to provide you support in getting HidePay working 😊

Bewerkt 26 mei 2023

Die App funktioniert leider nicht.

Kunden ohne Tag können verstecke Zahlungsmethoden sehen.
Die einzige Funktion dieser App funktioniert nicht.

Dschinni Shisha
Duitsland
16 dagen gebruiken de app
Nextools heeft geantwoord 16 mei 2023

--- UPDATE 05/27/2023 ---
We're sorry to hear that. We've looked into it and as discussed in chat it appears you're using a different checkout that isn't based on Shopify's ...

19 februari 2024

app, it says free but they want to charge, and also says 7 day free trial, but constantly taking me to payment processor

Cro Nakit
Kroatië
Ongeveer 7 uur gebruiken de app
Nextools heeft geantwoord 21 februari 2024

Hi, Andrea here from Nextools Dev Team. I’m sorry you had a bad experience with HidePay, but we are always available to provide support and solutions. So please keep in touch ...

4 november 2023

No advertised free plan is available and the app doesn't seem to work.

VeloBird
Duitsland
6 minuten gebruiken de app
Nextools heeft geantwoord 6 november 2023

Hi, we are sorry you had a bad experience using our app. We offer the free plan for development stores only as specified on our app listing page. We also offer 7 days free ...

21 maart 2024

Magma
Hongarije
4 minuten gebruiken de app
Nextools heeft geantwoord 23 maart 2024

We are really sorry if something went wrong during the configuration of the app. We sincerely invite you to contact us to provide you support in getting HidePay working 😊