Avaliações (238)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
27 de abril de 2023

The Hidepay team represents among the highest levels of customer service, Specially Mr Andrea Morone, I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly.
Thank you Mr Andrea Morone

flitit
Emirados Árabes Unidos
About 1 month usando a aplicação
Questão respondida por Nextools 27 de abril de 2023

Thank you very much for these kindly words, our customers are always the priority 😊

28 de março de 2023

The greatest perk of this app is the support, amazing. This app is simple to use and does exactly what promises to do. 5 stars.

Legacy Distribution
Itália
29 days usando a aplicação
19 de abril de 2023

We want to only display "invoice me" as a checkout option if a specific product is in the cart. I had to contact customer service through the chat, but Andrea was so quick to jump on and let me know that I needed to capitalize the custom payment method bc the rule setting is case sensitive. Once I did, it worked immediately! Thank you so much!

Stormwater Store
Estados Unidos
20 days usando a aplicação
Questão respondida por Nextools 19 de abril de 2023

Thank you for sharing your positive experience! We're glad to hear we were able to quickly assist you in resolving your issue. We appreciate your feedback and hope to continue providing great service in the future 😊

5 de maio de 2023

Andrea was extremely helpful, quick and spent a lot of time helping. Thank you I will recommend this app

The Candle Brand
Reino Unido
8 days usando a aplicação
Questão respondida por Nextools 5 de maio de 2023

Thank you for your review, we really appreciate your feedback 😊

2 de maio de 2023

Great App. Very helpful support.
Unfortunately, it is not possible to hide payment methods in other markets. It turned out that this is a Shopify restriction and not solvable within the possibilities of Nextools. Not their fault.
Again, very prompt, friendly and helpful support! Thanks

YOHANN
Suíça
8 days usando a aplicação
Questão respondida por Nextools 2 de maio de 2023

Thank you for the positive feedback! We're sorry that we couldn't provide a solution to hiding payment methods in other markets due to a Shopify restriction. We're glad to hear that our support team was prompt, friendly, and helpful 😊

28 de março de 2023

The support team behind this app is truly exceptional, going above and beyond to ensure that customers are satisfied. I found this app incredibly easy to navigate and it works as expected. Without a doubt, a 5-star experience.

Marmellata Brand
Itália
4 days usando a aplicação
Questão respondida por Nextools 28 de março de 2023

Thanks for the kind words! We take pride in providing exceptional support and delivering an app that's easy to use. We appreciate your 5-star review 😊

5 de junho de 2023

Pretty simple app, easy to set up, quick support, we had some issues in the very beginning, but they were all solved in minutes.

3-wines.com
Eslovénia
4 days usando a aplicação
Questão respondida por Nextools 5 de junho de 2023

Thank you for your kindly words, we are glad you liked the simplicity of HidePay 😊

16 de maio de 2023

team member of Nextools Andrea is really supportive and technical they spend time to understand your problem and Guide you correctly what you need exactly.
Nextools team really supportive and HidePay app work really as described

Digilog.pk
Paquistão
2 days usando a aplicação
Questão respondida por Nextools 16 de maio de 2023

Thank you for your review 😊

1 de junho de 2023

10 out of 10.
Great app and amazing support! Support is really nice and understanding. Recommend!!!!

PalmaPure
Chéquia
1 day usando a aplicação
Questão respondida por Nextools 1 de junho de 2023

Thank you for your kindly words 😊

3 de março de 2023

The application does what it promises perfectly and in a very simple way. Highly recommended. The support is quick and immediate.

Taverna del Gargoyle
Itália
About 9 hours usando a aplicação
Questão respondida por Nextools 3 de março de 2023

Thank you so much for taking the time to leave such a positive review of our application! We are thrilled to hear that you found our app to be useful and easy to use. Our team works hard to provide the best possible experience for our users, so it's great to hear that our support team was able to assist you quickly and effectively. We appreciate your recommendation and look forward to continuing to serve you in the future!